I never have problems with ZoneAlarm but I noticed the other day that the scan was not completing--both the files scanned count and timer stop. It stops at around 85,400 files.
I researched this issue and found many other reports of the same problem.
-Using the "Target" menu to skip the file or folder the scan stops at only causes the next scan to stop at a lower file number like 85,399 and so one.
-Turning off "On-Access scanning" turns off the scanning function for this version of Zonealarm and prompts to turn it back on.
-Anti virus will not start in safe mode. No error message.
-Uninstall and reinstall. I thought this worked because I was able to do a full scan once after reinstalling, but the second scan stalled in the original way at the same file number scanned.
OS Name Microsoft Windows 2000 Professional
Version 5.0.2195 Service Pack 4 Build 2195
OS Manufacturer Microsoft Corporation
System Manufacturer MICRO-STAR INTERANTONAL CO.,LTD
System Model MS-7536
System Type X86-based PC
Processor x86 Family 15 Model 4 Stepping 9
GenuineIntel ~2999 Mhz
BIOS Version 04/22/08
Windows Directory C:\WINNT
System Directory C:\WINNT\system32
Boot Device \Device\Harddisk0\Partition1
Locale United States
Time Zone Pacific Standard Time
Total Physical Memory 1,047,856 KB
Available Physical Memory 320,696 KB
Total Virtual Memory 6,088,740 KB
Available Virtual Memory 4,456,492 KB
Page File Space 5,040,884 KB
Page File C:\pagefile.sys
ZoneAlarm Anti-virus 7.0.462.000
TrueVector Security engine version 7.0.462.000
Driver version 7.0.462.000
Anti-virus version 3, DAT file version 1019715778
Please offer suggestions.