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Thread: adding my printer's LAN IP Address to ZA Free

  1. #1
    martinmiller Guest

    Default adding my printer's LAN IP Address to ZA Free

    I have been having a problem with 9.2.044.000, but it is not the same as you. I'm adding the information about here since this thread is open.

    Specifically whenever I try to manually "Check for product updates" by clicking on the "Check for Update" button under Preference a dialog box titled "Update Progress" appears but says "Error: Unable to connect to update server". Before that another dialog titled "Check for Update" appears very briefly saying "Connecting to http://update.zonelabs.com/checkupdate.asp:80 ..."

    This use to work when I have version 9.1.007.002 installed.

    Anyone else having this problem -- any solutions out there?

    I'm consider downgrading to 9.2.042.000 to see if it works any better. That's the latest version mentioned on their Release History page...

  2. #2
    martinmiller Guest

    Default Re: Since I installed ZoneAlarm Free I have been having problems p...

    Sorry about my previous off-topic post...

    Regarding your network printer problem. I have a similar issue long ago and solved it by adding my printer's LAN IP Address (192.168.0.4 in my case) to the Firewall | Zones list in the ZoneAlarm Control Panel. Note: For this to work I also had to set the printer up to always use this fixed IP address on the network (rather than dynamically assigning one via DHCP).

    Hope that helps.
    Last edited by martinmiller; June 10th, 2010 at 12:01 PM. Reason: clarification and fix typo

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