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Thread: Latest update (9.1.603) install problem

  1. #1
    lozzz Guest

    Default Latest update (9.1.603) install problem

    Hi,
    just downloaded the new Za update file (zaAvSetup_91_603_000_en.exe) but cannot get it to run. It downloads ok but when I double click on the file I get the following error message-

    "zaAvSetup_91_603_000_en.exe is not a valid Win32 application"

    I have tried downloading twice with the same issue. I cannot find a reference to this issue in the forum so far. Any help appreciated.

    ZA Antivirus 9.1.507
    TV eng 9.1.507
    Win7 home premium

    Thanks in advance
    Laurie

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,291

    Default Re: Latest update (9.1.603) install problem

    Hi!
    it means that the file is incomplete. Try to download it from another computer. You have may issues on yours.
    Do not use any download managers or tools to facilitate the download. Use IE8.

    Cheers,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    fantod Guest

    Smile Re: Latest update (9.1.603) install problem

    lozzz,
    i have ZAAV on XP (SP3) and encountered the same issue today. The filename is "zaAvSetup_91_603_000_en.exe". The invalid file downloaded was 72 MB and said no signature and not a valid application. The valid file is 112 MB. i downloaded the bad one 3 times until i got suspicious that downloading was not the real problem.

    i finally ended up here...

    and pressed download now, and i got the 112 MB version.
    http://www.zonealarm.com/zaavdownload/
    I installed the 112 MB file on my XP machine and it works OK.

    the smaller file is obtained via a different link and might be for Vista or Windows 7 (not XP) or maybe it's just a bad file.
    Last edited by fax; June 13th, 2010 at 12:02 PM. Reason: Corrected the link

  4. #4
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,291

    Default Re: Latest update (9.1.603) install problem

    Quote Originally Posted by fantod View Post
    the smaller file is obtained via a different link and might be for Vista or Windows 7 (not XP) or maybe it's just a bad file.
    No, the installer is the same for all OSs. Just a bad download.

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  5. #5
    rxbrown Guest

    Default Re: Latest update (9.1.603) install problem

    Running W7 x64 had same issue, alternate dl location also fixed my issue.
    http://download.zonealarm.com/bin/fr...seHistory.html

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