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Thread: zonealarm extreme security gets disabled

  1. #1
    efreddy Guest

    Default zonealarm extreme security gets disabled

    my zonealarm gets disbaled immediately after restart . Also when i start zonealarm i see the Z but when i try to do a right click it disappears . This computer runs windows/xp sp3. I tried to run several of the virus removal tools klwk clrav and antinimda but none of them found a virus. I also tried to start the computer in safe mode . When in safe mode the Z doesn't disappear but remains in status : ui is initializing and also doesn't open the za control .
    Anybody has any ideas about this ?

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,465

    Smile Re: zonealarm extreme security gets disabled

    Quote Originally Posted by efreddy View Post
    my zonealarm gets disbaled immediately after restart . Also when i start zonealarm i see the Z but when i try to do a right click it disappears . This computer runs windows/xp sp3. I tried to run several of the virus removal tools klwk clrav and antinimda but none of them found a virus. I also tried to start the computer in safe mode . When in safe mode the Z doesn't disappear but remains in status : ui is initializing and also doesn't open the za control .
    Anybody has any ideas about this ?

    It looks like your Upgrade Install may Have been Corrupted durring Download or install proccess.
    The Best Fix for this problem is to Uninstall the Corrupte Version.. and download a fresh copy of ZA 9.x and do a Clean re-install.


    The safest procedure is to :


    1.) Download the Latest installer preferably with IE Browser and (no Download Manager/accelerator like Get-Right, Livewire, Bit-Torrent, uTorrent) and save it to your Hard drive.

    (MultiPlatform, installer will install on Both WinXP SP3 and Vista and Windows7)

    NOTE: If you need a Language other than English, Click on the (Global Sites) Tab on the Top Right side to Select ZA Propducts in other Languages..

    ZoneAlarm Extreme Security updates


    2.) Before you Uninstall your current ZA, UNcheck "Load ZA... at startup" (under Overview - Preferences tab)

    3.) Reboot the Computer. So that vsmon.exe/TrueVector will be removed from Memory

    4.) Now use the new ZoneAlarm Removal Tool: Click here http://download.zonealarm.com/bin/fr...cpes_clean.exe

    Save to desktop, right click and "run as administrator" This tool will remove all ZoneAlarm products from your system.

    Please just download and run the tool, following the instructions. (you can un-install without net connections)

    5.) Now Install the new update (clean) and Accept the default Setting, Auto-Learn Mode and Choose Trusted Zone, not Internet Zone..

    *** NOTICE: Please note that ZAAV, ZASS and ZAXS do not play nice with many overlapping security tools (even if disabled).

    To troubleshoot ZAAV, ZASS/ZAXS issues removethe other Security programs and (if you can't live without the other Security programs - Not Recomended) - Only re-install them once you see that ZA works as it should.

    *** For example, the Following programs may not work well with ZoneAlarm, Kaspersky (KAV) or (KISS),Norton/Symantec, McAfee,AVG, Spysweeper, NOD32, Spyware Doctor, trojan hunter, adware, SpyBotSearch & Destroy, PC tools Threat Fire, any other Anti-virus program, some Anti-spyware programs, Registry Guard or Registry locking tools, etc...
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    efreddy Guest

    Default Re: zonealarm extreme security gets disabled

    Thanks i will do that. The only thing i don't know how to do is set the zonealarm to not work at startup, since the control center doesn't open. Maybe it will work also without that.

  4. #4
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,465

    Default Re: zonealarm extreme security gets disabled

    Yep.. just skip steps 2 & 3..

    4.) Now use the new ZoneAlarm Removal Tool: Click here http://download.zonealarm.com/bin/fr...cpes_clean.exe

    Save to desktop, right click and "run as administrator" This tool will remove all ZoneAlarm products from your system.

    Please just download and run the tool, following the instructions. (you can un-install without net connections)

    5.) Now Install the new update (clean) and Accept the default Setting, Auto-Learn Mode and Choose Trusted Zone, not Internet Zone..

    *** NOTICE: Please note that ZAAV, ZASS and ZAXS do not play nice with many overlapping security tools (even if disabled).
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

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