Try to update to latest ZAPRO 9.1.603

www.zonealarm.com/zapdownload/

Settings are usually not kept for the following reasons:

- You system hangs/crash often or does it recently
- You are infected by malware
- You force shutdown manually or automatically (cold shutdown)
- You are running other tools that have compatibility issues with ZA
- You OS is damaged and/or access to system directory is restricted or impaired

Cheers,
Fax