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Thread: how to uninstall a ZA update

  1. #1
    deskpc10 Guest

    Default how to uninstall a ZA update

    Hello,

    Appreciate replies to resolve an install update problem.
    Just installed ZA update - zapSetup_91_603_000_en.exe -


    The update is causing access problems to access another network.
    How do I perform an Uninstall of the update or do I have to reinstall ZA from the backup disk.

    Appreciated.
    thanks, larry

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,287

    Default Re: how to uninstall a ZA update

    Hi!

    probably a bad upgrade. First ensure a full removal of any trace of ZA Suite with the ZA removal tool. Then download and reinstall a fresh copy of the latest version that you will find here: www.zonealarm.com/zasuitedownload/

    If you have still problem download the previous version by just changing the numbers from the link to the latest version. Previous version is 9.1.507.000

    Cheers,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    deskpc10 Guest

    Default Re: how to uninstall a ZA update

    fax,
    thanks for the reply

    I have ZoneAlarm Pro version:9.1.603.000
    will look for the removal tool for this version at the link you provided.
    Should I install from my backup disk or from the related download link for Pro.

    appreciated,
    larry

  4. #4
    Join Date
    Nov 2004
    Location
    localhost
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    17,287

    Default Re: how to uninstall a ZA update


    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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