Results 1 to 10 of 10

Thread: [SOLVED] XUL Runner Error --> Reinstall Firefox

Hybrid View

  1. #1
    lindab Guest

    Default [SOLVED] XUL Runner Error --> Reinstall Firefox

    After installing the latest version 9.2.057 of ZA Free, FireFox will not load and I get this error message:
    XUL Runner ERror: Platform Version 1.9.2.4 is not compatible with miniVersion >= 1.9.2.6 maxiVersion >= 1.9.2.6

    Could this be ZA?? At present it allows me to use IE which I am not liking, at all.

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,465

    Default Re: XUL Runner Error

    Quote Originally Posted by lindab View Post
    After installing the latest version 9.2.057 of ZA Free, FireFox will not load and I get this error message:
    XUL Runner ERror: Platform Version 1.9.2.4 is not compatible with miniVersion >= 1.9.2.6 maxiVersion >= 1.9.2.6

    Could this be ZA?? At present it allows me to use IE which I am not liking, at all.
    This sounds like your FireFox Settings got screwed up..

    read this Forum Link..

    http://forum.zonealarm.com/showthrea...625#post280625
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,290

    Default Re: XUL Runner Error

    Similar problem posted at mozilla support site that was resolved by doing this:

    Try a clean reinstall:

    1. Download the Firefox installer from Mozilla.com and save it to your desktop or other location.
    2. Make sure that Firefox is closed completely
    3. Delete the Firefox installation directory (On Windows, this is typically the C:\Program Files\Mozilla Firefox folder that contains "firefox.exe" and other Firefox program files and folders).
    4. Reinstall Firefox by running the installer you downloaded previously.
    Your personal settings, including bookmarks and history, will not be lost.

    See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  4. #4
    lindab Guest

    Default Re: XUL Runner Error

    Thanks fax. Will give the clean install ago. Crossing my fingers cuz I really don't like using IE.

  5. #5
    lindab Guest

    Default Re: XUL Runner Error

    OK, so I see the Mozilla files but am wondering if I delete ALL?? (Was hoping to attach a screen shot but I don't see any link for doing that)

    A list of the files:
    CHROME
    COMPONENTS
    DEFAULTS
    DICTIONARIES
    EXTENSIONS
    GREPREFS
    MODULES
    PLUGINS
    RES
    SEARCHPLUGINS
    UNINSTALL

    Also:
    AccesssibleMarshal.dll
    AccessibleMarshal.dll.moz-backup
    application.ini.mox-backup
    blocklist
    browserconfigurationproperties
    crashreporter
    crashreporter
    crashreport-override
    firefox
    firefox.exe.moz-callback
    freebl3.chk
    freeb13.dll
    install
    js3250.dll
    LICENSE
    mozcpp19.dll
    mozcrt19.dll
    nspr4.dll
    nss3.dll
    nsscdbi.dll
    nssdbm3.chk
    nssdbm3.dll
    nssutil3.dll
    platform
    plc4.dll
    plds4.dll
    plugin-container for Firefox
    README
    smime3.dll
    softokn3.chk
    softokn3.dll
    sqlite3.dll
    ssl3.dll
    update.locale
    updater
    updater
    xpcom.dll
    xul.dll

  6. #6
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,290

    Default Re: XUL Runner Error

    Are this in the firefox folder? If yes, then as the instruction says they need to go ALL.

    If you have more dounts better to check with mozilla firefox support directly.

    Cheers,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  7. #7
    lindab Guest

    Default Re: XUL Runner Error

    yes, they are all in the Mozilla folder.

    There is also a Firefox folder in C Drive with basically the same folders and files. Am waiting for an answer from Mozilla on this other file.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. [Solved] Disabling the AdBlocker ad on for Firefox
    By tellmeaboutit in forum ZoneAlarm Configuration
    Replies: 2
    Last Post: April 10th, 2010, 11:30 PM
  2. Solved My Firefox 3.55 problem in XP
    By kaliesnanny in forum Access Issues
    Replies: 8
    Last Post: December 7th, 2009, 06:36 AM
  3. [SOLVED] Upgraded to 9.1 for Windows 7 - anti vurs not working --> Remove + reinstall
    By pmrsed in forum Windows and ZoneAlarm Messages and Alerts
    Replies: 1
    Last Post: November 4th, 2009, 06:44 PM
  4. [SOLVED] ZA Will Not Auto Start Scans or Updates --> Reset ZA settings or Reinstall
    By insomniac in forum ZoneAlarm Anti-virus & Anti-spyware
    Replies: 6
    Last Post: September 28th, 2009, 10:56 PM
  5. Reinstall Error
    By clhanssen in forum General - Questions that don't fit any other category
    Replies: 2
    Last Post: July 9th, 2008, 04:52 AM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •