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Thread: [Resolved] Udate Failure proxy issue.

  1. #1
    ShadowStryder Guest

    Default [Resolved] Udate Failure proxy issue.

    I keep trying to update my signatures and everytime it gives an error saying
    "Unable to connect to update server"
    I have uninstalled and reinstalled the Extreme Security software and it still does it.
    I have also went to online scans and it doesn't find any viruses or spyware.
    Is there a site issue or something?

    ZA ES ver: 9.1.603.000
    TrueVector ver: 9.1.603.000
    Driver ver: 9.1.522.000
    Anti virus/spyware ver: 8.0.2.48, DAT ver: 1019373952
    AntiSpam ver:6.0.0.2383
    ZoneAlarm Browser Sec. 1.5.149.0


    Windows Xp SP3 (32 bit)
    Last edited by GeorgeV; June 30th, 2010 at 12:43 PM. Reason: Correct Title

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,465

    Default Re: Udate Failure

    Quote Originally Posted by ShadowStryder View Post
    I keep trying to update my signatures and everytime it gives an error saying
    "Unable to connect to update server"
    I have uninstalled and reinstalled the Extreme Security software and it still does it.
    I have also went to online scans and it doesn't find any viruses or spyware.
    Is there a site issue or something?

    ZA ES ver: 9.1.603.000
    TrueVector ver: 9.1.603.000
    Driver ver: 9.1.522.000
    Anti virus/spyware ver: 8.0.2.48, DAT ver: 1019373952
    AntiSpam ver:6.0.0.2383
    ZoneAlarm Browser Sec. 1.5.149.0


    Windows Xp SP3 (32 bit)

    Please Click on the ZA Tech Support Live Chat link in my Signature and provide details of your Computer, Version & type of Zone alarm, and problem you are having..

    Let us know what you find out..
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    ShadowStryder Guest

    Default Re: Udate Failure

    All fixed, it was a proxy issue. Very nice tech support.
    Thanks

  4. #4
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,465

    Default Re: Udate Failure

    Your Wecome..

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