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Thread: product support expiration message

  1. #1
    mancunian Guest

    Question product support expiration message

    My product support will expire in 28 days according to the status in Product Info. My license was automatically renewed in June so I'm not expecting this. Customer support think my license is corrupt. I doubt this but I have no idea who else to contact and I concerned my license will expire in 28 days.



    ZoneAlarm Security Suite version:9.1.507.000
    TrueVector version:9.1.507.000
    Driver version:9.1.503.000
    Anti-virus engine version:8.0.2.48
    Anti-virus signature DAT file version:1021407424
    AntiSpam version:6.0.0.2383
    ZoneAlarm Browser Security 1.5.149.0
    ZoneAlarm ForceField Spyware Scanner 1.5.53.114
    ZoneAlarm ForceField Anti-Phishing Database 1.2.104.0
    ZoneAlarm ForceField Spyware Sites Database 04.080

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,465

    Default Re: product support expiration message

    Here is what is Posted in the Official Information Section of this Forum..

    http://forum.zonealarm.com/showthread.php?t=39456
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,290

    Default Re: product support expiration message

    Update to the latest version 9.1.603.000:
    http://www.zonealarm.com/zasuitedownload/

    Validation happen at boot. If you have internet OFF at boot ZA will not update your expired data.

    You can force validation by changing any detail in your registration (product info section).

    Note that you can contact, free of charge, the ZA technical support at the link in my signature.

    Cheers,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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