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Thread: [SOLVED] Can't update to latest ZA free --> Incomplete XP SP3 install

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    laz123 Guest

    Default [SOLVED] Can't update to latest ZA free --> Incomplete XP SP3 install

    I am running ZA version 8.

    I have downloaded latest ZA version as per pop-up and was about to update to version 92_57 when I got the following error message..

    "This computer is running Windows XP Service Pack 3, but requires an update to the service pack(SP) before you can install ZoneAlarm.

    Click OK to start this SP3 update(KB943232) now.
    After the update you are prompted to restart and then you can install ZoneaAlarm."

    When I press 'YES' to update SP3 I get the following error message:
    "Setup has detected that the Service Pack version of the system is newer than the update you are applying.There is no need to install this update".

    Then I am not able to proceed further to update to the latest version.

    I've tried uninstalling ZA, rebooting then installing latest version but the circle continues.
    Last edited by fax; July 2nd, 2010 at 06:09 AM. Reason: title

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