Results 1 to 6 of 6

Thread: Problem with update

  1. #1
    szwanger Guest

    Default Problem with update

    When I try to install the update, I get this error:

    The digital signature of this installer cannot be validated. Please try to download and run the installer again.


    When I go to the ZoneAlarm Control Center, that window is a big white blank.


    I don't know if these problems are related or not. I never had any problems with the Control Center before I tried to install the update, but it's been a while since I tried.

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,290

    Default Re: Problem with update


    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    szwanger Guest

    Default Re: Problem with update

    Is there a download.zonelabs.com URL for zaSetup_92_057_000_en.exe ?

  4. #4
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,290

    Default Re: Problem with update

    May be you could try from CNET

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  5. #5
    szwanger Guest

    Default Re: Problem with update

    I downloaded it from CNET (thanks), and the good news is, I'm no longer getting that error.

    However, although it runs, it doesn't seem to actually do anything. I don't get a setup screen or anything else. I can see it in the task manager, but that's the only evidence that it's running.

  6. #6
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,290

    Default Re: Problem with update

    You have left overs that you need to remove before re-installing ZA.
    Try to run the ZA removal tool and install again.

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Replies: 3
    Last Post: March 13th, 2009, 02:09 AM
  2. Replies: 17
    Last Post: July 23rd, 2008, 07:19 AM
  3. Replies: 0
    Last Post: July 9th, 2008, 01:16 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •