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Thread: Bandwidth Usage by ZA V9.2.057 after installing a DVD Ripping program

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  1. #1
    ian16th Guest

    Default Bandwidth Usage by ZA V9.2.057 after installing a DVD Ripping program

    I have installed the latest update of Zone Alarm V9.2.057.

    It is sending about 150MB of data each day!!!

    I am in South Africa where bandwidth is VERY EXPENSIVE and LIMITED.

    What ZA is sending is more than my limit.

    Is there any way that I can stop ZA sending whatever data it is sending?

    If not I will reluctantly have to stop using the product.
    Last edited by GeorgeV; July 8th, 2010 at 09:49 AM. Reason: Adjust Title to match discovered Cause

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,466

    Default Re: Bandwidth Usage by ZA V9.2.057

    Quote Originally Posted by ian16th View Post
    I have installed the latest update of Zone Alarm V9.2.057.

    It is sending about 150MB of data each day!!!

    I am in South Africa where bandwidth is VERY EXPENSIVE and LIMITED.

    What ZA is sending is more than my limit.

    Is there any way that I can stop ZA sending whatever data it is sending?

    If not I will reluctantly have to stop using the product.
    Welcome to the Zone Alarm User Forum..

    This Forum exist to allow Volunteer experienced Zone Alarm Users to help the Few Users who encounter a problem with ZoneAlarm and need to be guided in the right direction..


    It sonds like your computer is inFected by Malware and may be used as a Zombie Spam site..

    Remember that ZA Free is Only a Basic Firewall, no Anti-Virus protection..

    "Computers are Expensive pieces of equipment. For the same reasons you lock your home and car (to keep others out), you need to have some type of Firewall & Antivirus protection on your computer. There is an Arms race out there between malware producers and Antivirus software producers. and the War Escalates daily.

    Remaining unprotected even for the short period of time it takes to Boot up your computer and manually start ZoneAlarm is a sure-fire way to become collateral damage in this war.

    The paid product Zone Alarm Security Suite or Zone Alarm Extreme Security provide the recomended needed protection..

    ==================================

    Follow the all of the Instructions Below to Clean your Computer:

    Malware Clean-up Guidance
    NOTE: the steps below works only if you are on the latest versions of ZA (version 9.1.507 onwards). If you are not, please update.
    Try to perform a full Antivirus/Antispyware scan but in SAFE MODE WITH NETWORKING.

    1. Set ZA Antivirus/antispyware to "Super Scan" under the advanced options of the ZA antivirus/antispyware tab (scan modes);
    2. Reboot in SAFE MODE WITH NETWORKING;
    3. Manual run ZA (ZA firewall will be OFF but Antivirus/Antispyware will be functional);
    4. Run a full ZA AV/AS scan;
    5. Reboot in Normal Mode
    6. Set ZA Antivirus/Antispyware back to default Quick scan

    How to start in SAFE MODE WITH NETWORKING

    If the above fails try to clean your system with:

    A. Download update and scan with MBAM
    WARNING: Some malware will block the download of this software, rename the installer to a random name before saving and running (you can change the .exe into a .com)
    B. Use the superantispyware online cleaning tool --> Here or download, update and scan with superantispyware FREE
    WARNING: Some malware will block the download of this software, rename the installer to a random name before saving and running.

    Still Problems? Try the bootable CD fromDrWeb

    For a final check that your PC is clean run Hitman Pro cloud scanning (the scanner is free not the cleaning)

    if ALL the above fails please post your Hijackthis log to Bleepingcomputer or SpywareHammer

    Once you have cleaned the system please remember to purge the windows system restore points. You may be reinfected otherwise.
    - Disable system restore (How to disable windows SYSTEM RESTORE);
    - Reboot the PC
    - Re-ensable system restore
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    ian16th Guest

    Default Re: Bandwidth Usage by ZA V9.2.057

    Thanks for pointing me in the right direction.

    I did have a trojan infection.

    It took several attempts with different tools to finally clear it, but the latest version of Malwarebytes' Anti-Malware seems to have done the trick.

    It does appear that the infection came with a DVD Ripping program that I was given by my son

  4. #4
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,466

    Default Re: Bandwidth Usage by ZA V9.2.057

    Quote Originally Posted by ian16th View Post
    Thanks for pointing me in the right direction.

    I did have a Trojan infection.

    It took several attempts with different tools to finally clear it, but the latest version of Malwarebytes' Anti-Malware seems to have done the trick.

    It does appear that the infection came with a DVD Ripping program that I was given by my son

    Thank you for your Feedback..

    Sadly, you can find 1000's of Free "Ripping/Copying and Registry Key generator Tools" on the Internet, and that most of them may also infect your computer with Trojans, Key-loggers or Back-doors to allow unauthorized access to your computer once you install the Free Hacking Tools you download from the Internet..

    Once Burned, most users become more leary of downloading or installing any free Hacking tools..

    Have a nice day in South Africa..
    Last edited by GeorgeV; July 8th, 2010 at 07:00 AM. Reason: fix Typos
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

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