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Thread: What is the very annoyiong "Z" and Checkmark ...

  1. #1
    GreyDuck Guest

    Thumbs up What is the very annoyiong "Z" and Checkmark ...

    ... that cover the File and Edit menus on Firefox?

    I recently updated my Zonealarm and now I have an extremely annoying capital Z (as it the Zonealarm icon) and a checkmark in a green circle that cover the File menu (the Z) and the Edit menu (the checkmark) on Mozilla Firefox.

    My question is: HOW DO I GET RID OF THEM OR DO I NEED TO GET A DIFFERENT FIREWALL?


    Thanks,
    Last edited by GeorgeV; July 6th, 2010 at 07:56 PM.

  2. #2
    Join Date
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    Default Re: What is the very annoyiong "Z" and Checkmark ...

    Quote Originally Posted by GreyDuck View Post
    ... that cover the File and Edit menus on Firefox?

    I recently updated my Zonealarm and now I have an extremely annoying capital Z (as it the Zonealarm icon) and a checkmark in a green circle that cover the File menu (the Z) and the Edit menu (the checkmark) on Mozilla Firefox.

    My question is: HOW DO I GET RID OF THEM OR DO I NEED TO GET A DIFFERENT FIREWALL?


    Thanks,
    This sounds like a Bad Install?

    1) Download the cpes_clean un-install tool from ZoneAlarm and run on your system.
    2) Then download free ZA again and install to be sure the installer file is good too.

    Uninstaller: http://download.zonealarm.com/bin/fr...cpes_clean.exe


    ZA Free
    http://download.zonealarm.com/bin/fr...seHistory.html
    Last edited by GeorgeV; July 6th, 2010 at 07:47 PM. Reason: try this
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    GreyDuck Guest

    Default Re: What is the very annoyiong "Z" and Checkmark ...

    Here's a picture of what I'm complaining about. They're just above the "back" button covering the File menu and most of the Edit menu.

    PLEASE tell me how to get rid of them.





    Edit: Just saw your reply above this post. Thanks!! I'll give it a try and let you know if it worked.
    Last edited by GreyDuck; July 6th, 2010 at 05:12 PM. Reason: To acknowlege a reply I didn't see before I posted

  4. #4
    Join Date
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    Default Re: What is the very annoyiong "Z" and Checkmark ...

    If you don't want to do a Re-install?

    Try a Database Configuration Reset..

    To repair this problem, please follow the steps below. Please note that
    this will remove your program permission settings (so you may want to make
    note of them), but re-establishing them is a simple process.

    1.) Hold down the Ctrl and Shift keys together
    2.) Right click on the ZA icon near your clock in the system tray lower right corner
    3.) Choose 'Reset' from the box that comes up
    4.) Choose Yes on the Reset Settings dialog box
    5.) When prompted, choose OK to restart your system
    6.) Follow the on screen configuration prompts after reboot
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  5. #5
    GreyDuck Guest

    Default Re: What is the very annoyiong "Z" and Checkmark ...

    I did the reset as you described above and I still have the annoying icons blocking the File and Edit menus. Should I uninstall and reinstall?

  6. #6
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    Default Re: What is the very annoyiong "Z" and Checkmark ...

    Yes..
    Use the Removal Utility that I gave you the link to to do a clean uninstall..

    then Reinstall..

    However, if that does not fix the problem, there may be other Programs on your compluter that are Conflicting with ZA and causing the problem?

    Let me know how you make out ?

  7. #7
    GreyDuck Guest

    Default Re: What is the very annoyiong "Z" and Checkmark ...

    The uninstall / reinstall worked. I chose the custom installation and did not elect to install the toolbar -- I don't know if this is why it worked this time or not but I'm happy not to have those annoying icons blocking the menus in Firefox.

    FYI: The link to ZA Free you gave me in the 2nd post is broken. Not a big deal, I figured it out, but the next person may not.

    Thanks for your help, George, I appreciate it!

  8. #8
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    Smile Re: What is the very annoyiong "Z" and Checkmark ...

    Your Welcome..

    Thank you for your Feedback..

    The Link to ZA Free is fixed

    Since your Install problem is Fixed, I will Close this Thread..
    Last edited by GeorgeV; September 17th, 2010 at 11:20 AM. Reason: typo

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