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Thread: Zone alarm telling me to update windows, Windows says update not necessary

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  1. #1
    dlyrac Guest

    Default Zone alarm telling me to update windows, Windows says update not necessary

    I have been trying to update to the latest version of zone alarm but I keep getting a message that I need to update windows. When I try to update windows it says the update I am trying to install is older then the one currently on my system any ideas?

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,465

    Default Re: Zone alarm telling me to update windows, Windows says update not necessary

    Quote Originally Posted by dlyrac View Post
    I have been trying to update to the latest version of zone alarm but I keep getting a message that I need to update windows. When I try to update windows it says the update I am trying to install is older then the one currently on my system any ideas?

    Welcome to the Zone Alarm User Forum..

    You did not tell us anything about your computer or What Type and Version of zone alarm?


    It is Sometimes very Difficult to Diagnose and fix a Computer from halfway across the Country, without All the Details,without the ability to sit in front of your Computer monitor and see what's going on..
    This Forum exist to allow Volunteer experienced Zone Alarm Users to help the Few Users who encounter a problem with ZoneAlarm and need to be guided in the right direction..



    *** NOTICE:
    Whenever posting here- or Contacting ZA Tech Support, it is always advisable to list your:Windows OS (XP SP 2-3 / Vista SP1-2 / Windows 7 32-Bit/64-Bit),

    List your ZoneAlarm product Type (Free,Pro,AV, Suite,Extreme) and ZA version number (7.0,8.0,9.0,9.1,9.2),

    List Brand of Computer and CPU, is it a DeskTop or Laptop,

    List any other Security Programs installed.
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    daleham Guest

    Default Re: Zone alarm telling me to update windows, Windows says update not necessary

    I am having a similar problem with the initial installation of ZA Free 9.2.57. It will not install, but gives me the message I need to upgrade to Windows SP1. All my updates are up-to-date. I'm stumped. Sony Vaio laptop - Windows 7 - 64-bit. AVG Free anti-virus is also installed. --Dale
    Last edited by daleham; July 7th, 2010 at 06:17 PM.

  4. #4
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,465

    Default Re: Zone alarm telling me to update windows, Windows says update not necessary

    Quote Originally Posted by daleham View Post
    I am having a similar problem with the initial installation of ZA Free 9.2.57. It will not install, but gives me the message I need to upgrade to Windows SP1. All my updates are up-to-date. I'm stumped. Sony Vaio laptop - Windows 7 - 64-bit. AVG Free anti-virus is also installed. --Dale
    It looks like your Upgrade Install may Have been Corrupted durring Download or install proccess.

    The Best Fix for this problem is to Uninstall the Corrupte Version.. and download a fresh copy of ZA 9.2.057.000 and do a Clean re-install.


    The safest procedure is to :


    1.) Download the Latest installer preferably with IE Browser and (no Download Manager/accelerator like Get-Right, Livewire, Bit-Torrent, uTorrent) and save it to your Hard drive.

    (MultiPlatform, installer will install on Both WinXP SP3 and Vista and Windows7)

    NOTE: If you need a Language than English, Click on the (Global Sites) Tab on the Top Right side to Select ZA Propducts in other Languages..

    ZoneAlarm free updates

    Click on the (Global Sites) Tab on the Top Right side to Select ZA Prpducts in other Languages..

    2.) Before you Uninstall your current ZA, UNcheck "Load ZA... at startup" (under Overview - Preferences tab)

    3.) Reboot the Computer. So that vsmon.exe/TrueVector will be removed from Memory

    4.) Now use the new ZoneAlarm Removal Tool: Click here http://download.zonealarm.com/bin/fr...cpes_clean.exe

    Save to desktop, right click and "run as administrator" This tool will remove all ZoneAlarm products from your system.

    Please just download and run the tool, following the instructions. (you can un-install without net connections)

    5.) Now Install the new update (clean) and Accept the default Setting, Auto-Learn Mode and Choose Trusted Zone, not Internet Zone..
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  5. #5
    daleham Guest

    Default Re: Zone alarm telling me to update windows, Windows says update not necessary

    I'm sorry, but I'm confused in my search for the newest installer. Went to Microsoft site but couldn't find what to download.

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