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Thread: How to cancel product update check

  1. #1
    corvus10 Guest

    Default How to cancel product update check

    I have a popup window poping up every day. I select remind me in 30 day, but it shows up again the next day.
    How can I keep the popup window from showing up?

    Also in the preference section I have selected check manually. I have never clicked it.

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
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    10,472

    Default Re: How to cancel product update check

    Quote Originally Posted by corvus10 View Post
    I have a popup window poping up every day. I select remind me in 30 day, but it shows up again the next day.
    How can I keep the popup window from showing up?

    Also in the preference section I have selected check manually. I have never clicked it.
    If you have Installed ZA Free basic Firewall and the Following Screenshot is the Popup that you are Refering to.. The POPup notice is by design an will continue displaying untill you Upgrade to the Latest Version..

    ZoneAlarm free updates

    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    corvus10 Guest

    Default Re: How to cancel product update check

    Its a different popup window. It's "Zone Alarm Service Agent".
    It sais something about a Sality Virus

  4. #4
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,472

    Default Re: How to cancel product update check

    Quote Originally Posted by corvus10 View Post
    Its a different popup window. It's "Zone Alarm Service Agent".
    It sais something about a Sality Virus
    That also is by design if you have not upgraded to the latest version.

    It is Sometimes very Difficult to Diagnose and fix a Computer from halfway across the Country, without All the Details,without the ability to sit in front of your Computer monitor and see what's going on..

    *** NOTICE:
    Whenever posting here- or Contacting ZA Tech Support, it is always advisable to list your:Windows OS (XP SP 2-3 / Vista SP1-2 / Windows 7 32-Bit/64-Bit),

    List your ZoneAlarm product Type (Free,Pro,AV, Suite,Extreme) and ZA version number (7.0,8.0,9.0,9.1,9.2),

    List Brand of Computer and CPU, is it a DeskTop or Laptop,
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  5. #5
    corvus10 Guest

    Default Re: How to cancel product update check

    How can I get rid of it?

  6. #6
    garywa Guest

    Default Re: How to cancel product update check


  7. #7
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,472

    Default Re: How to cancel product update check

    If the Update Popups bother you so much that you Disable the Zone Alarm protection..

    You are Better off Uninstalling Zone Alarm turn Windows Firewall back on until you find another FREE firewall..

    Use the new ZoneAlarm Removal Tool: Click here http://download.zonealarm.com/bin/fr...load/clean.exe

    Save to desktop, right click and "run as administrator" This tool will remove all ZoneAlarm products from your system.

    Please just download and run the tool, following the instructions. (you can un-install without net connections)
    Last edited by GeorgeV; June 3rd, 2011 at 04:05 PM.

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