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Thread: Trouble accessing secure sites after update ZA Free

  1. #1
    Shopow Guest

    Default Trouble accessing secure sites after update ZA Free

    Hi,

    I'm not entirely sure this is ZA related; however, I believe it is because the only thing that has changed lately is that I updated ZA when prompted a few days ago. Basically, I have no problem browsing most sites like I usually do on the net, but in the last 2-3 days I have had problems accessing secure sites like outlook web access and several sites for online banking. Whenever I enter the address it either doesn't go to the site or if it does go to the site, it won't let me login and just times out eventually. I have no problem accessing most websites and email sites like gmail and hotmail.

    I tried browsing with ZA turned off but still had the same problem. The problem is also the same whether I use IE or Firefox. Any suggestions would be greatly appreciated.

    Thanks in advance.
    Last edited by GeorgeV; July 13th, 2010 at 07:53 AM.

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
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    17,290

    Default Re: Trouble accessing secure sites after update

    Hi!
    if you have the same problem with ZA been shutdown then its not ZA causing the issue.

    Try to check with your ISP. They have have connectivity issue also check for malware in the system. Malware Clean-up Guidance

    You could also try to reset your TCP/IP or resetting your browsers to default settings. http://support.microsoft.com/kb/299357

    Cheers,
    Fax

    Click here for ZA Support
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