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Thread: UpdateDll PC Mag Utilities

  1. #1
    RustySam Guest

    Default UpdateDll PC Mag Utilities

    Have a strange problem - on July 16 during a scheduled virus scan UpdateDll.dll was reported to be infected with "Trojan-Dropper Win32 Small.fki" in three separate directories C:\Program Files\PC Magazine Utilities\xxxx
    Where xxx is TaskPower4,StartEase and WhatsGoingON. All three of these were installed quite a while back (prob last year) and only StartEase has been run in the last few months (autostart).

    Removed all apps and went to my install directory and re-installed all three apps and each time the UpdateDll was infected. Went to the PCMag site and downloaded the 3 apps again and re-installed. StartEase installed clean , but the other two had the same problem. Downloaded TaskPower from site a second time and had same problem.

    Tried to find anyone having same problem on net without luck and no evidence of the problem in this forum. Strongly suspect it is Zone Alarm problem rather than a virus.

    Note, when I clinked "more" in the quarantine screen the Anti-virus engine could not find the error it was in the process of reporting.

    Appreciate any insight anyone can provide.

    RustySam

  2. #2
    Join Date
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    Default Re: UpdateDll PC Mag Utilities

    Quote Originally Posted by RustySam View Post
    Have a strange problem - on July 16 during a scheduled virus scan UpdateDll.dll was reported to be infected with "Trojan-Dropper Win32 Small.fki" in three separate directories C:\Program Files\PC Magazine Utilities\xxxx
    Where xxx is TaskPower4,StartEase and WhatsGoingON. All three of these were installed quite a while back (prob last year) and only StartEase has been run in the last few months (autostart).

    Tried to find anyone having same problem on net without luck and no evidence of the problem in this forum. Strongly suspect it is Zone Alarm problem rather than a virus.

    Note, when I clinked "more" in the quarantine screen the Anti-virus engine could not find the error it was in the process of reporting.

    Appreciate any insight anyone can provide.

    RustySam

    Try this..

    Malware Clean-up Guidance
    NOTE: the steps below works only if you are on the latest versions of ZA (version 9.1.507 onwards). If you are not, please update.
    Try to perform a full Antivirus/Antispyware scan but in SAFE MODE WITH NETWORKING.

    1. Set ZA Antivirus/antispyware to "Super Scan" under the advanced options of the ZA antivirus/antispyware tab (scan modes);
    2. Reboot in SAFE MODE WITH NETWORKING;
    3. Manual run ZA (ZA firewall will be OFF but Antivirus/Antispyware will be functional);
    4. Run a full ZA AV/AS scan;
    5. Reboot in Normal Mode
    6. Set ZA Antivirus/Antispyware back to default Quick scan

    How to start in SAFE MODE WITH NETWORKING

    If the above fails try to clean your system with:

    A. Download update and scan with MBAM
    WARNING: Some malware will block the download of this software, rename the installer to a random name before saving and running (you can change the .exe into a .com)
    B. Use the superantispyware online cleaning tool --> Here or download, update and scan with superantispyware FREE
    WARNING: Some malware will block the download of this software, rename the installer to a random name before saving and running.

    Still Problems? Try the bootable CD fromDrWeb

    For a final check that your PC is clean run Hitman Pro cloud scanning (the scanner is free not the cleaning)

    if ALL the above fails please post your Hijackthis log to Bleepingcomputer or SpywareHammer

    Once you have cleaned the system please remember to purge the windows system restore points. You may be reinfected otherwise.
    - Disable system restore (How to disable windows SYSTEM RESTORE);
    - Reboot the PC
    - Re-ensable system restore
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

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