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Thread: Multiple (3) ISWMGR.EXE running

  1. #1
    jdrewf Guest

    Default Multiple (3) ISWMGR.EXE running

    Multiple (3) ISWMGR.EXE running after updating to ZAES 9.1.603, slows Firefox to a crawl

  2. #2
    Join Date
    Nov 2004

    Default Re: Multiple (3) ISWMGR.EXE running

    Yes, it can be normal. Depending on the number of tabs or firefox windows opened.

    Slow running or firefox may depend on a) corrupted ZA settings, b) corrupted firefox profile or c) conflicts with other running tools.

    For a) try to reset the ZAX settings this way:

    1.) Hold down the Ctrl and Shift keys together
    2.) Right click on the ZA icon near your clock in the system tray lower right corner
    3.) Choose 'Reset' from the box that comes up
    4.) Choose Yes on the Reset Settings dialog box
    5.) When prompted, choose OK to restart your system
    6.) Follow the on screen configuration prompts after reboot

    Do not change any ZA defaults and try the system.

    For b) please reset your firefox profile:
    README FIRST: ForceField Toolbar - Common Resolutions to Problems

    for c) try to boot the system selectively to find out any conflicting software:

    1.) Click Start -> Run
    2.) Type MSConfig in the run box and click OK
    3.) Once in MSConfig, click the Startup Tab
    4.) Remove the checks from everything except ZLClient
    5.) Click the Services Tab
    6.) Place a check in "Hide All Microsoft Services"
    7.) Now remove checks from everything other than TrueVector Internet
    Monitor and ForceField (if present), and click OK.
    8.) Restart your computer

    NOTE: You can place your computer back into a normal startup process by
    going back into msconfig and choosing the Normal Startup option on the
    General tab.

    Please note also that ZA does not play nice with many other security tools. They may block its correct functioning including updates. For example, spyware doctor, spysweeper, trojan hunter, win patrol, PCtools Threat Fire, Mcafee, Norton, Symantec, Adaware, SpybotS&D, WinPatrol, AVG, Avast free, NOD, Kaspersky, Comodo, Rising, PC Doctor, MS Security essential, Avira and many others. If you want to troubleshoot issues with ZA please remove these tools (not enough to disable) and install back (if you really need) only after you see your ZA is working as it should. Double check you have really removed all other security tools by running this utility:


    Click here for ZA Support
    Monday-Saturday 24x6 Pacific time
    Closed Sundays and Holidays

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