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Thread: ShareGuard 4 not working with ForceField

  1. #1
    jwhitestick Guest

    Thumbs down ShareGuard 4 not working with ForceField

    Hi:

    I assist my disabled friend with his software development. he used ShareGuard 4.0 a copy protection system for his shareware programs that he developes.

    When ForceField is enabled through ZA Extreme Security 9.1.603 when we bring up ShareGuard, it just displays an error message saying a part of memory cannot be read.

    If we go into Task Manager and disable ForceField, and reboot the system into Windows XP Pro (32 bit), ShareGuard 4.0 will open properly.

    We went into Program control and made ShareGuard Super trusted, and added "allow" checkmarks for all features. That did not help.

    Is there anything we can do besides just disabling ForceField?

    Thanks,

    jwhitestick

  2. #2
    Join Date
    Nov 2004
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    17,290

    Default Re: ShareGuard 4 not working with ForceField

    Quote Originally Posted by jwhitestick View Post
    Is there anything we can do besides just disabling ForceField?
    Slowly untick the advanced forcefield options to see there is a specific FF function causing it. For example, I would first try to UNcheck the 'antikelogger' part (a reboot may be needed).

    Fax

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  3. #3
    jwhitestick Guest

    Post Re: ShareGuard 4 not working with ForceField

    Hi:

    In ZoneAlarm Extreme Security 9.1.603, I did not find any 'ForceField' setting by itself. In 'Browser Serucity' (which I believe ForceField controls) I disabled everything:

    >Browser Security>Main>Advanced

    Web Protection
    Enable Site Status Check - OFF
    Enable Anti-Phishing (signature) - OFF
    Enable Anti-Phishing (heuristic) - OFF
    Block Spyware Web Sites - OFF

    Advanced Download Protection
    Check Download for Spyware - OFF

    Anti-Keylogger
    ALL OFF

    Virtualization - OFF

    I did notice that Snagit 9.1.3 will not work with Anti-Keylogger ON or Virtualization ON.

    After I rebooted I attempted to use ShareGuard again and still had problems. I reset all items and rebooted.

    The only way I can get around this is to totally disable the ForceField service IswSvc.exe - THEN ShareGuard will load, but I lose all browser protection.

    jwhitestick

  4. #4
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,290

    Default Re: ShareGuard 4 not working with ForceField

    Yeap, also other protection mechanisms have problems with forcefield. I have no other suggestion than reporting it to the official ZA technical support at the link in my signature. So that you made them aware of the problem (since we are all users here).

    Thanks,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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