I hope I can find some help here.
I know I am dealing with an older ZA Security suite Ver 7 but this is under a Win2K system..
The problem is as the title says but the exact message is
unable to connect to truvector service cannot configure access rules
the next error message is
error processing config file
Before anyone yells update to XP or Vista the client is not some one who can do that.. what they know is what they know..
This problem showed up when the machine was infected with malware and some other viruses due to a system problem that shut down the firewall and virus protection.
I have cleaned out all the problems and the system has no infections..
I removed every part of ZASS to start a clean install followed the 27 step process for cleaning that I found here. but again the same error shows up..
I have beenusing ZA for years and never encountered this problem..
I'm stumped is there any help out there beside reformating the HD and reloading the system.. SIGH something I just hate doing