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Thread: [Solved] Which ZASS Version 9.1 Update to Install

  1. #1
    tryprotect Guest

    Smile [Solved] Which ZASS Version 9.1 Update to Install

    Hello,

    We have 2 desktop PCs that are still using ZASS version 7.0.483.000. I know that it is longer due for these PCs to be updated with a more current version, and am planning to do this tomorrow.

    We also have a laptop that I previously installed ZASS version 9.1.008.000, but my wife says she is experiencing a slow shutdown process and browser slowness when more than one window is open. I also have read that some are having problems with more recent updates to the 9.1 line.

    My question is which version of ZASS 9.1 should I install to the two desktop PCs tomorrow? Which 9.1 update have you heard that users have had the most success or fewest problems?

    Thank you,

    tryprotect
    Last edited by GeorgeV; August 9th, 2010 at 04:50 AM. Reason: adust title

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,465

    Default Re: Which ZASS Version 9.1 Update to Install

    Quote Originally Posted by tryprotect View Post
    Hello,

    We have 2 desktop PCs that are still using ZASS version 7.0.483.000. I know that it is longer due for these PCs to be updated with a more current version, and am planning to do this tomorrow.

    We also have a laptop that I previously installed ZASS version 9.1.008.000, but my wife says she is experiencing a slow shutdown process and browser slowness when more than one window is open. I also have read that some are having problems with more recent updates to the 9.1 line.

    My question is which version of ZASS 9.1 should I install to the two desktop PCs tomorrow? Which 9.1 update have you heard that users have had the most success or fewest problems?

    Thank you,

    tryprotect

    Welcome to the Zone Alarm User Forum..

    This Forum exist to allow Volunteer experienced Zone Alarm Users to help the Few Users who encounter a problem with ZoneAlarm and need to be guided in the right direction..

    The New ZASS 9.3.037.000 will Solve the Problem your wife has been having.. (all known issues have been fixed in 9.3.037.000)

    The safest procedure is to :


    1.) Download the Latest installer preferably with IE Browser and (no Download Manager/accelerator like Get-Right, Livewire, Bit-Torrent, uTorrent) and save it to your Hard drive.

    (MultiPlatform, installer will install on Both WinXP SP3 and Vista and Windows7)

    ZoneAlarm Internet Security Suite updates

    2.) Before you Uninstall your current ZA, UNcheck "Load ZA... at startup" (under Overview - Preferences tab)

    3.) Reboot the Computer. So that vsmon.exe/TrueVector will be removed from Memory

    4.) Now use the new ZoneAlarm Removal Tool: Click here http://download.zonealarm.com/bin/fr...load/clean.exe


    Save to desktop, right click and "run as administrator" This tool will remove all ZoneAlarm products from your system.

    Please just download and run the tool, following the instructions. (you can un-install without net connections)

    5.) Now Install the new update (clean Install) and Accept the default Setting, Auto-Learn Mode and Choose Trusted Zone, not Internet Zone..

    *** NOTICE: Please note that ZAAV, ZASS and ZA Extreme do not play nice with many overlapping security tools (even if disabled).
    Last edited by GeorgeV; June 3rd, 2011 at 03:11 PM. Reason: Typo updated ZA Removal tool
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    tryprotect Guest

    Default Re: Which ZASS Version 9.1 Update to Install

    Quote Originally Posted by GeorgeV View Post
    The New ZASS 9.3.014.000 will Solve the Problem your wife has been having.. (all known issues have been fixed in 9.3.014.000)

    GeorgeV,

    Thank you for your reply. Last Sunday, I upgraded the 2 desktop PCs to ZASS ver 9.3.014.000 and all went smoothly. Due to the sucessful installs, yesterday I upgraded the laptop as well. As you said, the slowness my wife was experiencing on the laptop has been corrected with the new version.

    Thank you for recommending that I upgrade to ZASS 9.3.014.000 instead of one of the 9.1 versions.

    tryprotect

  4. #4
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,465

    Default Re: Which ZASS Version 9.1 Update to Install

    Your Welcome..

    Thank you for taking the time to provide Feedback of your successful install..
    Last edited by GeorgeV; August 9th, 2010 at 04:48 AM. Reason: typo

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