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Thread: Trying to renew - Error message

  1. #1
    Brucanna Guest

    Question Trying to renew - Error message

    My ZA ISS V 9.3.014 is due to expire in 20 days, but every time i attempt to renew i get this message " Error Occurred - Correct displayed errors and try again please" - but there are no errors displayed.

    To get this i have done the following.
    Opened ZA, clicked on "product info" and click on "renew' which then opens this web page - http://www.zonealarm.com/security/en...on=9.3.014.000
    I then select the option i require (but happens with all options) and click "add to cart" a pop up displays about up grading to ZA Ex. Regardless if you click yes or no the above web page is re-shown with the above message across it in red. I have attempt several times over the past week but always with the same result. can one renew a different way. Thanks for your assistance

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,467

    Default Re: Trying to renew - Error message

    Quote Originally Posted by Brucanna View Post
    My ZA ISS V 9.3.014 is due to expire in 20 days, but every time i attempt to renew i get this message " Error Occurred - Correct displayed errors and try again please" - but there are no errors displayed.

    I have attempt several times over the past week but always with the same result. can one renew a different way. Thanks for your assistance
    Welcome to the Zone Alarm User Forum..

    Yes.. Please Click on the Customer Support "Live Text Chat" link in my Signature..

    They are On-line 24 Hours per day and will help you with your Re-Newal problem..

    Good luck..
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

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