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Thread: Spotify and HEUR:Trojan.Win32.Generic

  1. #1
    inewington Guest

    Question Spotify and HEUR:Trojan.Win32.Generic

    Just come back from vacation and my scan found HEUR:Trojan.Win32.Generic, which it quarantined. Then discovered that Spotify did not work. I reinstalled and a new scan found the same and again Spotify has been removed. Looks like the file removed was my Spotify.exe file. Is this really a trojan/virus packaged in Spotify or simply being picked up as one - how can I continue to use Spotify?

  2. #2
    Join Date
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    Default Re: Spotify and HEUR:Trojan.Win32.Generic

    Hi!
    see the below link to check if its a false positive and also the procedure to report it as well as exclude it from ZA antivirus if confirmed as false positive.

    How to report antivirus/antispyware false positives

    Thanks,
    Fax

    Click here for ZA Support
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