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Thread: Trojan-Downloader

  1. #1
    ravens100 Guest

    Default Trojan-Downloader

    Morning folks.
    Recently got back online. First thing I did was update my ZoneAlarm security. Saw the new "Extreme" product so I purchased it and installed. No problems (july 31st). Full scan: No viruses/No spyware.

    Two days ago I was uninstalling "Real Player" program from my computer (never use it and it was just taking up space and trying to start).

    During the uninstallation process, ZoneAlarm popped up a message that a "Trojan-Downloader" has been detected. It stated that it could not be quarantined or removed. Went to the firewall screen of ZoneAlarm and it indicated everything has been blocked. Got constant "RUNDLL Erorrs, Access Denied" pop ups.

    Any ideas? Solutions?
    Any help is appreciated.


  2. #2
    Join Date
    Jun 2006
    The 3rd Coast - South Central Texas

    Default Re: Trojan-Downloader

    For peace of mind you can see here below for standard steps:
    Malware Clean-up Guidance

    For better protection see here:
    xyz was not detected. What I should do?

    If you have ZA Extreme I would recommend you turn ON virtualization. If you have then you perfectly protected.
    ZoneAlarm® Extreme Security

    Click here for ZA Support
    Monday-Saturday 24 Hours Pacific Time
    Closed Sundays and Holidays

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