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Thread: Zone Alarm shutting itself down?

  1. #11
    Myers Guest

    Default Re: Zone Alarm shutting itself down?

    Hi I am having exactly the same problem as "Butterfly1"

    I updated to the latest version and I now have a startup time of 40min and zone alarm will not start at startup and if started manually immediatly shuts down.
    I have been using zone alarm free for years with no problems and now this.
    Can anyone help?

    Also can anyone tell me how to create a post on here? This is my first time on forums.
    Thanks

  2. #12
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,464

    Default Re: Zone Alarm shutting itself down?

    Quote Originally Posted by Myers View Post
    Hi I am having exactly the same problem as "Butterfly1"

    I updated to the latest version and I now have a startup time of 40min and zone alarm will not start at startup and if started manually immediatly shuts down.
    I have been using zone alarm free for years with no problems and now this Can anyone help?

    Also can anyone tell me how to create a post on here? This is my first time on forums.
    Thanks
    Welcome to the Zone Alarm User Forum..

    This Forum exist to allow Volunteer experienced Zone Alarm Users to help the Few Users who encounter a problem with ZoneAlarm and need to be guided in the right direction..

    It is Sometimes very Difficult to Diagnose and fix a Computer from halfway across the Country, without All the Details,without the ability to sit in front of your Computer monitor and see what's going on..

    To create your own Thread post, is simple..

    When you Click on the "ZoneAlarm Free Firewall " Forum Area,
    Look at the Top Left side.. you will see

    click on this button to
    creat you own topic thread..

    However if you Click on somebody else's post then the

    will be replaced with a "Post Reply" button.. ..

    *** NOTICE:

    Whenever posting here- or Contacting ZA Tech Support, it is always advisable to list your:

    Windows OS (XP SP 2-3 / Vista SP1-2 / Windows 7 32-Bit/64-Bit),

    List your ZoneAlarm product Type (Free,Pro,AV, Suite,Extreme) and also the ZA version number (7.0,8.0,9.0,9.1,9.2,9.3),

    List the Brand of Computer and CPU, also is it a DeskTop or Laptop computer.

    Please List any other Security Programs installed as these programs may be conflicting with Zone Alarm.
    Last edited by GeorgeV; September 29th, 2010 at 01:22 PM. Reason: update post
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #13
    Myers Guest

    Default Re: Zone Alarm shutting itself down?

    Hi George V

    My computer set up is as follows
    WinXP prof (SP3)
    AMD Athlon 64 3200+ 2.2Ghz 1GB RAM

    I am running AVG AV Free

    At present my computer has a very long delay after asking any window to open approx 5 min. So obviously just unusable.!

    Any help much appreciated.

  4. #14
    butterfly1 Guest

    Default Re: Zone Alarm shutting itself down?

    Hello George V et al.
    I have finally managed to get my Zone Alarm working by uninstalling and then installing zone alarm.
    There was no problem with "very limited ram memory"

    I hoe this helps the other people with similar problems.

    Pete

  5. #15
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,464

    Default Re: Zone Alarm shutting itself down?

    Quote Originally Posted by butterfly1 View Post
    Hello George V et al.
    I have finally managed to get my Zone Alarm working by uninstalling and then installing zone alarm.

    Pete
    Your Welcome..

    Thank you for taking the Time to Report back on your progress..
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  6. #16
    jemini Guest

    Default Re: Zone Alarm shutting itself down?

    I have found the same problem as described on this thread with a friend's PC.
    It is a home built desktop PC using a Via integrated motherboard with a Samuel 667MHz processor and 512Mb of RAM. Operating system is XP SP3 and it also runs AVG free 9.40.

    It previously ran ZA free v8.0.298 without problems but after upgrading to 9.2.057 ZA shut itself down soon after booting or starting manually. Attempts to un-install & re-install ZA were ineffective with one exception. When the network cable was disconnected, ZA kept running; connecting the cable resulted in it shutting down.

    I finally reformatted the hard drive & re-installed XP SP3 then tried installing 9.2.057. The same problem occurred. I un-installed ZA and then worked through every release of version 9.2 (beginning with the oldest) to find exactly the same thing happening.

    Re-installing v8.0.298 was successful so I have told my friend to ignore messages about updates until this issue is resolved.

    I see there are some comments about resources, a question that crossed my mind. However my Thinkpad X31, with a Pentium M CPU (1.4GHz max, 587MHz at idle) & 512Mb RAM running XP SP3, runs ZA Security Suite 9.3.014 without any problems.

  7. #17
    Join Date
    Dec 2002
    Location
    San Carlos, California
    Posts
    1,636

    Default Re: Zone Alarm shutting itself down?

    Jemini,

    Both computers don't meet our minimum requirements and are not support with ZA at all.

    Versions below 9.x are not supported at all either.

    Both systems will never be support as new versions come out.


    Forum Moderator
    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

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