i have been trying to update my copy of za extreme security all morning to ZASPSetup_93_014_000_en .
each time i get to approx 5%, after it deletes the older version, i get the message GLBDD83.tmp (or simular) stopped working and will close.
windows then tells me there was an address problem with mcarfee virus scan (which is not on my system)
im then left with no security and no network connection and have to reload the old version using the backup disc (trying to load an earlier update gives the same response.
i have tried using the removal tool with no success.