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Thread: ZAX 93.014.000 The computer blocked

  1. #1
    waldytony Guest

    Angry ZAX 93.014.000 The computer blocked

    Hello,
    This is the second time that I updated Zone Alarm Extreme Security and I had problems.
    I renewed the ZAX and I followed the instruction you rote to me to uninstaled last version.
    Them I install the ZAX 93.014.000 and no one program on the computer can start.
    I set the minimal protection on ZAX to due any progran to be start, but nothing happens.

    OS: Vista Ultimate SP1 32 bits
    RAM: 4 Gb
    Processor: i7

    Please, what must I do because I must shut down the ZAX, shut down the computer with the on/off button because the computer is blocked, restarted with ZAX off in order to run any program.
    In this way the computer run properly.
    If I turn ZAX on the computer will be bloked

    Best regards
    Antonio.

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,465

    Default Re: ZAX 93.014.000 The computer blocked

    Hi!

    try to run this utility to remove any left overs of otehr security tools:
    http://www.appremover.com/

    Then look for specific ZA left overs and be sure to remove them all, follow all steps as detailed here:

    I cannot find or run the ZoneAlarm uninstall program (XP/2000)
    I cannot find or run the ZoneAlarm uninstall program (Vista)

    Then reinstall ZAES

    ZoneAlarm Extreme Security updates

    .
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

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