Results 1 to 7 of 7

Thread: Higher Version of Win NT requested during installation of free Zonealarm on Win 7

  1. #1
    hejabvb Guest

    Default Higher Version of Win NT requested during installation of free Zonealarm on Win 7

    Hi,
    I tried to install the latest free Zonelaram version (zaSetup_92_058_000_de) on a Windows 7 32 Bit PC. The PC (Samsung laptop) is new, there was a McAfee Security Suite trial version installed which I uninstalled before I try to install Zonelararm. During Installation I get the message (rough translated, I tried to install a german built): "Zonealarm can not be installed on this computer, because an installation of Windows NT version 6 is installed. Zonealarm needs service pack 6 or higher", the installation aborts. Thats strange - what does this mean, an what can I do?
    Thanks & Regards

  2. #2
    Join Date
    Dec 2002
    Location
    San Carlos, California
    Posts
    1,636

    Default Re: Higher Version of Win NT requested during installation of free Zonealarm on Win 7

    First thing you need to do is Uninstall Mcafee.

    Use Google and search for 'Mcafee removal tool' and download this tool only from the Mcafee website.

    That tool ensures all traces are removed.

    Then try installing the german version of ZA again.


    Let us know how that goes.


    Forum Moderator
    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    hejabvb Guest

    Default Re: Higher Version of Win NT requested during installation of free Zonealarm on Win 7

    Thank you! I tried the Mcafee removal tool, it showed the message "Removal Successful" at the end. But after the reboot it still wasn't possible to install Zonealarm , the same error message appears. I checked with CCleaner if there are any McAfee traces, but there wasn't. Any further tips?

  4. #4
    Join Date
    Dec 2002
    Location
    San Carlos, California
    Posts
    1,636

    Default Re: Higher Version of Win NT requested during installation of free Zonealarm on Win 7

    Hello,

    Can you get a screen shot of the error message and post it here?

    Our development thinks its a mis-translated error message.

    Forum Moderator
    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  5. #5
    hejabvb Guest

    Default Re: Higher Version of Win NT requested during installation of free Zonealarm on Win 7

    Here wo go (sorry, the message is in german language):


  6. #6
    Join Date
    Dec 2002
    Location
    San Carlos, California
    Posts
    1,636

    Default Re: Higher Version of Win NT requested during installation of free Zonealarm on Win 7

    Ok we think this error message might have been mis-translated and has nothing to do with NT.

    Move the ZA installer program or re-download and save to the C:/ drive and not the desktop and not a folder on the desktop.

    Run the installer from c:/ and see if that helps.

    If it does not right click on the installer program

    Select properties, click the Compatibility tab

    Check the box run program in compatibility mode
    and select from the drop-down menu Vista SP3

    then run the installer.

    Let us know how that goes.


    Forum Moderator
    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  7. #7
    hejabvb Guest

    Thumbs up Re: Higher Version of Win NT requested during installation of free Zonealarm on Win 7

    THANK YOU SO MUCH - to move the installer program to the C:/ drive was the solution !

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. ZoneAlarm Free Win 7 Does Not Block Outgoing
    By oldnslow in forum General - Questions that don't fit any other category
    Replies: 5
    Last Post: December 12th, 2009, 08:00 AM
  2. installation problems on Win Vista with zaSetup_en.exe
    By blb in forum ZoneAlarm Installation
    Replies: 7
    Last Post: August 22nd, 2008, 07:04 AM
  3. ZoneAlarm free for Win 98/ME
    By philtivvy in forum General - Questions that don't fit any other category
    Replies: 3
    Last Post: April 13th, 2008, 12:48 AM
  4. what version for Win 2000 SERVER?
    By rdaneel in forum Common Program Settings
    Replies: 2
    Last Post: November 28th, 2006, 11:52 PM
  5. Access Issues Zone Alarm Pro using Win 98 with Win Ex 6
    By colin_lane in forum Access Issues
    Replies: 4
    Last Post: January 31st, 2006, 09:22 AM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •