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Thread: Can't install ZA free firewall on Win7 64-bit

  1. #1
    Peki Guest

    Default Can't install ZA free firewall on Win7 64-bit

    Hi I'm having problems installing the new ZA free firewall, every time i try to install it i get this:
    "The program or feature "\??\C:\Windows\System32\wusa.exe" cannot start or run due to incompatibility with 64-bit version of Windows. Please contact the software vendor to ask if 64-bit Windows compatible version available."

    So is the is the new ZA free firewall compatible with Win7 64-bit?

  2. #2
    Join Date
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    Default Re: Can't install ZA free firewall on Win7 64-bit

    ZA free version 9.2 onwards is compatible with windows 7 64bit.
    The error mentioned seems linked to windows update. There must be some issue at your end other than ZA.

    Thanks,
    Fax

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  3. #3
    Join Date
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    Angry Re: Can't install ZA free firewall on Win7 64-bit

    Quote Originally Posted by Peki View Post
    Hi I'm having problems installing the new ZA free firewall, every time i try to install it i get this:
    "The program or feature "\??\C:\Windows\System32\wusa.exe" cannot start or run due to incompatibility with 64-bit version of Windows. Please contact the software vendor to ask if 64-bit Windows compatible version available."

    So is the is the new ZA free firewall compatible with Win7 64-bit?
    Yes, ZA Free is Win7 64-bit compatible.

    ZoneAlarm version 9.2.057.000

    Includes Microsoft patch for Windows 7 systems:
    Resolves issues with running two security products at once
    Resolves Internet connectivity and stability issues, especially with Windows 7 64-bit systems

    If you do a "Google.com" search for "wusa.exe" you will find that is a part of Windows 7,

    Windows Update Stand-alone Installer

    The Windows Update Stand-alone Installer (Wusa.exe) provides improvements in Windows 7:

    So it looks like you have a Bad or Corrupted Install of Window 7 64-bit OS.
    Last edited by GeorgeV; December 22nd, 2010 at 05:20 AM. Reason: fix typo

  4. #4
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,463

    Default Re: Can't install ZA free firewall on Win7 64-bit

    I'm Sorry,

    Your Problem is with Windows 7 64-Bit OS and a Corrupted "WUSA.EXE" file

    We can't fix your problem here, This Forum is ONLY for Users with Zone Alarm Problems..

    as I advised you in my previous Reply..

    Try a "Google.com" search for "WUSA.EXE"

    Here are a few Microsoft Links I found..

    http://support.microsoft.com/kb/934307

    http://msdn.microsoft.com/en-us/libr...(v=vs.85).aspx

    You need to Contact MicroSoft Tech Support.. or check with the Vender that sold you your Copy of Windows 7 64- Bit OS, it may be corrupted..
    Last edited by GeorgeV; December 22nd, 2010 at 02:52 PM. Reason: typo

  5. #5
    belaynvnas Guest

    Default Re: Can't install ZA free firewall on Win7 64-bit

    ZA free version 9.2 onwards is compatible with windows 7 64bit.Yes, ZA Free is Win7 64-bit compatible.

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