I have two computers with ZA on them, a desktop and a laptop. I installed the newest version of ZA on my desktop just fine, but it's not working on my laptop. When I run the update, It gets to 5%, then says:
The Upgrade has been canceled
The file c:\Users\Andy Wayne\AppData\Local\Temp\080410195251\GLFA83.tmp could not be opened. Access is denied.
If I reboot my computer, I lose my internet access. The only way to get my internet back is to try installing the ZA update again. It fails as I mentioned about, but attempting to install fixes the internet connection. I don't know what I need to do to get it working right again. I hope I don't have to do a clean install, because I don't want to lose my settings.
ZA Extreme Security version 9.1.603.000
TrueVector security engine version 9.1.603.000
AntiSpam version 188.8.131.523
ZA Browser Security 184.108.40.206
Compaq Presario C700 Series
Windows Vista 32 bit