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Thread: Desktop does not display after installing ZoneAlarm Free Firewall

  1. #1
    Robert Goodwin Guest

    Default Desktop does not display after installing ZoneAlarm Free Firewall

    Hello,

    I have an Asus netbook EeePC 1005P running Windows 7 and have just installed ZoneAlarm Free Firewall.

    After I installed ZoneAlarm, when I boot the computer and log on at the Welcome screen I then get a black screen instead of the Desktop. Only the mouse pointer shows. The workaround is to do CTRL+ALT+DEL, when I can "Log off" and then after logging back on at the Welcome screen, the Desktop may display. Unfortunately this occurs each time I boot and logging off and logging back on again may have to be done many times to get the Desktop to display.

    Please assist with this issue.

    Regards,

    Robert.

  2. #2
    Robert Goodwin Guest

    Default Re: Desktop does not display after installing ZoneAlarm Free Firewall

    Hello,

    Please disregard my previous message regarding getting a dark Desktop.
    The issue appears resolved after the machine had been off from about an hour and turned back on, and therefore the issue seems to have been due to "Power Options - Battery - Dim screen after ...".

    Please accept my apologies for the concern my enquiry must have caused.

    (The netbook user guide does not explain how to re-light the screen once it has been dimmed by power options, and certainly using the touchpad, pressing keys, pressing the power button, and rebooting, did not do the trick.)

    So far, ZoneAlarm Free Firewall appears to be working okay!

    Thank you.

    Regards,

    Robert.

  3. #3
    Join Date
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    Default Re: Desktop does not display after installing ZoneAlarm Free Firewall

    Your Welcome..

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