I downloaded and installed a new version of Zone Alarm because it said I was not protected against some new virus or spyware. I make it a habit to not update very often because every time I do it causes me grief. That said, it had been a while so I decided to do so against my better judgement. Anyway, I started the upgrade and it said I waas more than a version behind so I had to uninstall and re-install. I uninstalled, rebooted, re-installed. After re-installing I was unable to connect to the internet with either FireFox or IE. I was able to download email using Outlook and ping www.yahoo.com, just no browser access. I decreased level of protection, no luck. I shutdown ZA completely, tried again, no luck. I disabled all ZA functions, no luck. I uninstalled ZA and still have the same issue. What is going on?