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Thread: TMLISTEN keeps popping up

  1. #1
    epdny Guest

    Default TMLISTEN keeps popping up

    TMLISTEN, which is a valid process for Trend Micros's Office Scan product has begun to create a zone alarm pop-up request every time I reboot the PC even though each time I am responding that it's OK and to remember the setting.

    I have had both your product (free firewall) and the Trend anti-virus running together on this PC for several years and have never had this problem before.

    I took note of the port and the port remains the same. I checked in the programs and TMLISTEN.EXE is there, with all the check marks checked. The one drop-down for "Smart Defense" is marked "Custom" I tried changing that to "Auto" but that did not help, and it returned to "Custom" on it's own.

    Any idea what's happening here?

  2. #2
    Join Date
    Nov 2004
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    17,290

    Default Re: TMLISTEN keeps popping up

    Hi!

    first of all we are all users here, no ZA staff. For contacting ZA support you need a license and click on the links in my signature . There is no support for the free product.

    If your ZA was working correctly before and TMLISTEN has not updated recently then your ZA databases are corrupted and you will need to reset them to fix the problem.

    1.) Hold down the Ctrl and Shift keys together
    2.) Right click on the ZA icon near your clock
    3.) Choose 'Reset' from the box that comes up
    4.) Choose Yes on the Reset Settings dialog box
    5.) When prompted, choose OK to restart your system
    6.) Follow the on screen configuration prompts after reboot

    ZA settings get corrupted usually for the following reasons:

    - Your are running conflicting software;
    - Your PC tends to hang or crash often or more often
    - You force the shutdown of the PC without waiting its natural turning off (cold shutdown)
    - You are infected by malware
    - You have incorrect settings applied in ZA

    Fax
    Last edited by fax; September 3rd, 2010 at 04:35 AM.

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