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Thread: Problem with ForceField.exe and iswsvc.exe

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  1. #1
    Join Date
    Sep 2010
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    4

    Default Problem with ForceField.exe and iswsvc.exe

    I use ZA Extreme Security on both my laptop and desktop computers. On my desktop, I use a different program for virtualization (Sandboxie), so I have no need for the ForceField component on that particualr machine. I use the component on my laptop, however. My problem is that I can find no way to completely shut down the ForceField components on my desktop. If I set ForceField to "Off", the service "iswsvc.exe" remains running, with no way to shut it down. If I set the service to "Disabled" under the services window, then ZA insists on running ForceField.exe and will not allow that to be shut down. I do not wish to have either program running on my system, and there is no way to uninstall that particular component from the ZAES package. How do I force both services to stop running as they are undesired on my desktop system?

    I have tried uninstalling ZAES, as well as using the clean uninstall program located under the support section and both failed to solve this issue (which appears to be a deliberate design decision perhaps?) Any help regarding this would be greatly appreciated.

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,291

    Default Re: Problem with ForceField.exe and iswsvc.exe

    Hi!

    sorry all users here, Probably its by design. The only persons that could know are ZA staff.
    You will need to contact the ZA technical support at the link in my signature.

    Thanks,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    Join Date
    Sep 2010
    Posts
    4

    Default Re: Problem with ForceField.exe and iswsvc.exe

    Thanks for the quick reply. I'll drop support an E-question. It looks like this problem hasn't ever come up before.

  4. #4
    Join Date
    Nov 2004
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    localhost
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    17,291

    Default Re: Problem with ForceField.exe and iswsvc.exe

    You're welcome!

    Cheers,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  5. #5
    zonealarmalexs Guest

    Default Re: Problem with ForceField.exe and iswsvc.exe

    Latharion - did you get an answer - please share!

    Thanks.

  6. #6
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,291

    Default Re: Problem with ForceField.exe and iswsvc.exe

    As already answered in the other theard the behaviour is per design. Forcefield.exe and related browser attached executables will shutdown but not the linked service.

    For more information I am afraid you will need to contact ZA staff directly.

    Sorry,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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