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Thread: FIX: Task Encountered an Error on ZA Antivirus, 7.0.483

  1. #1
    jstme Guest

    Exclamation FIX: Task Encountered an Error on ZA Antivirus, 7.0.483

    Hi,

    When attempting to do automatic updates, ZoneAlarm Antivirus gives this message, Task Encountered an Error. This started last night and has continued today. I have restarted my computer yet the problem continues.

    I am pretty much figuring this will resolve itself, but thought I would post this just in case anyone else is having the same problem and is wondering if other people are too.

    Also thought I would post it in case it is something that won't resolve itself and someone knows what I need to do to fix it.

    This is not a new install of the product, nothing has changed on my system for a very long time, other than updates have stopped working for ZA.

    This is occurring on an older version of ZA Antivirus, 7.0.483 and it is being used on WinXP
    Last edited by Forum-Moderator; September 15th, 2010 at 10:00 AM.

  2. #2
    Join Date
    Dec 2002
    Location
    San Carlos, California
    Posts
    1,636

    Default Re: Updating: Task Encountered an Error on ZA Antivirus, 7.0.483

    AV updates in 7.x and 8.x will be extended until early 2011.

    A silent patch is being sent out now that will fix the issue.

    To receive this patch you will need to leave your PC running and connected to the internet for 4-5 hours. A reboot of your PC may be required and or asked for to complete the patch.

    If by Monday your AV updates are still grayed out in versions 7.x or 8.x then contact support by live chat in the link under my signature.


    Forum Moderator
    Last edited by Forum-Moderator; September 15th, 2010 at 09:59 AM.
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