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Thread: Can't find "Change Licence" button ?

  1. #1
    audubonrisk Guest

    Default Can't find "Change Licence" button ?

    Just bought Zone Alarm Security Suite 1PC but there's no "Change Licence" button in Licensing Information panel. Just says ZA doesn't require a license key and if you require a 30 day trial etc....?

    Any help much appreciated

    Thanks

  2. #2
    Join Date
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    Default Re: Can't find "Change Licence" button ?

    Quote Originally Posted by audubonrisk View Post
    Just bought Zone Alarm Security Suite 1PC but there's no "Change Licence" button in Licensing Information panel. Just says ZA doesn't require a license key and if you require a 30 day trial etc....?

    Any help much appreciated

    Thanks
    This sounds like a Bad install of ZA Suite, or Conflict with other 3rd party Security programs..

    Try a ZA Database Reset first..

    ZA has incorparated a new way to Reset DataBase files so users don't need to go into Safe mode.


    To repair this problem, please follow the steps below. Please note that
    this will remove your program permission settings (so you may want to make
    note of them), but re-establishing them is a simple process.

    1.) Hold down the Ctrl and Shift keys together
    2.) Right click on the ZA icon near your clock in the system tray lower right corner
    3.) Choose 'Reset' from the box that comes up
    4.) Choose Yes on the Reset Settings dialog box
    5.) When prompted, choose OK to restart your system
    6.) Follow the on screen configuration prompts after reboot

    Did you updated any software in your computer or installed new software recently?

    The new update or the new software may conflict with ZA and cause this issue.
    ======================

    If you Just bought Zone Alarm Security Suite 1PC directly from Checkpoint Online, then you can click on the Customer Support live Chat link in my Signature and discus your License problem with them..
    Last edited by GeorgeV; September 12th, 2010 at 11:29 AM. Reason: typo
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

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