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Thread: ZA Security Suite update not completing

  1. #1
    fircroftstar Guest

    Default ZA Security Suite update not completing

    ZA Security Suite has suddenly (today) begun to update randomly (I have it set to update virus definitions overnight) and never completes - this makes the computer virtually unusable as it slows everything down to a crawl. What can I do other than uninstall and use something else?
    Dell Dimension 2400
    WinXP SP3
    ZoneAlarm Security Suite version:9.3.014.000
    TrueVector version:9.3.014.000
    Driver version:9.1.522.000
    Anti-virus engine version:8.0.2.48
    Anti-virus signature DAT file version:1026342560
    AntiSpam version:6.0.0.2383
    ZoneAlarm Browser Security 1.5.152.10
    ZoneAlarm ForceField Spyware Scanner 1.5.53.209
    ZoneAlarm ForceField Anti-Phishing Database 1.2.104.0
    ZoneAlarm ForceField Spyware Sites Database 04.130

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,462

    Default Re: ZA Security Suite update not completing

    Click This link by the Forum Moderator in the ZA General Topic area may explain the solution..

    http://forum.zonealarm.com/showthread.php?t=75139
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    fircroftstar Guest

    Default Re: ZA Security Suite update not completing

    Read the link - conclusion seems to be 'put up with it'.
    Time to move to something else that will let me use my machine - any recommendations?

  4. #4
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,462

    Default Re: ZA Security Suite update not completing

    Unfortunately, Microsoft is gradually fazing out support for Windows XP..

    You can Contact ZA Tech Support Live Chat Directly with Details of your problem on your configured computer,
    that may help them log your details, and help find to a solution or work around for XP users.

    Click the Support link in my signature..

    Please post back here is you find a solution..

    Thank you..
    Last edited by GeorgeV; September 13th, 2010 at 07:16 AM. Reason: fix typo
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

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