Results 1 to 2 of 2

Thread: Win 7(64) + ZA Extreme

  1. #1
    gfuchikami Guest

    Default Win 7(64) + ZA Extreme

    I had a BSOD issue that was random on my Win7 Home Premium 64-bit Core i7 machine; I sent my dump files and such to a Win7 forum and was told that the crashes were caused by NETIO.SYS. I was told that nearly all failures relating to this were caused by ZA so it was suggested that I completely remove ZA and use Windows Security Essentials and the Windows firewall instead. Well, I've done that and so far it seems that the BSODs are not occurring anymore. It was also suggested that I add Malwarebyte's software and that should do it. (The explanation was something to do with the UDP.)

    I'm wondering if ZA will fix this issue so I can reinstall their software or if I should just use what was suggested? I was also told that MS has a "hotfix" (http://support.microsoft.com/kb/981180) for one particular issue that could be causing this crash; but my concern is if there are others?

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,286

    Default Re: Win 7(64) + ZA Extreme

    See here:
    [SOLVED] Win 7 / 64 - BSOD - ZA Extreme 9.3

    The hotfix to install is another. A cumulative bug fix for the windows 7 firewall API, especially linked to WIN7 64bit.

    Try what suggested above and if fails then send your dump to ZA once you have open a ticket with them. Link to official ZA technical support in my signature (note that we are all users here).

    Remember to install always the latest version of ZAX that you can download here.

    Cheers,
    Fax
    Last edited by fax; September 20th, 2010 at 07:24 AM.

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. [SOLVED] Win 7 / 64 - BSOD - ZA Extreme 9.3
    By woomera in forum ZoneAlarm Installation
    Replies: 3
    Last Post: September 1st, 2010, 01:47 AM
  2. Replies: 6
    Last Post: August 21st, 2010, 02:10 AM
  3. win 7 + ZA Extreme
    By firestormpt in forum ZoneAlarm Installation
    Replies: 2
    Last Post: April 22nd, 2010, 03:09 PM
  4. Win 7 ZA Extreme will not allow manual scan
    By stevepar in forum ZoneAlarm Anti-virus & Anti-spyware
    Replies: 1
    Last Post: December 20th, 2009, 03:27 AM
  5. Zone Alarm Extreme, Win 7, Firefox
    By bhtrask in forum ZoneAlarm Configuration
    Replies: 3
    Last Post: October 27th, 2009, 02:37 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •