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Thread: cant access internet

  1. #1
    ramulle Guest

    Default cant access internet

    can not access internet but I can see the computer on the network. Microsoft says it is a firewall issue fttp fttps settings can someone help

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,465

    Default Re: cant access internet

    Quote Originally Posted by ramulle View Post
    can not access internet but I can see the computer on the network. Microsoft says it is a firewall issue fttp fttps settings can someone help
    Welcome to the Zone Alarm User Forum..

    It is Sometimes very Difficult to Diagnose and fix a Computer from halfway across the Country,

    without All the Details,without the ability to sit in front of your Computer monitor and see what's going on..

    *** NOTICE:

    Whenever posting here- or Contacting ZA Tech Support, it is always advisable to list your:

    Windows OS (XP SP 2-3 / Vista SP1-2 / Windows 7 32-Bit/64-Bit),

    List your ZoneAlarm product Type (Free,Pro,AV, Suite,Extreme) and also the ZA version number (7.0,8.0,9.0,9.1,9.2,9.3),

    List the Brand of Computer and CPU, also is it a DeskTop or Laptop computer.

    Please List any other Security Programs installed as these programs may be conflicting with Zone Alarm.


    B.) It looks like your Upgrade Install may Have been Corrupted durring Download or install proccess.

    The Best Fix for this problem is to Uninstall the Corrupte Version.. and download a fresh copy of ZA 9.x and do a Clean re-install.
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

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