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Thread: Network IP issues

  1. #1
    HackSore Guest

    Default Network IP issues

    I have used zone alarm free version for years and love it, but today i returned to my computer to find it had rebooted from a blue screen crash, which it has been doing a lot lately due to dodgy ram. (which i have yet to send back for replacement)
    Zone Alarm popped up saying that a new network had been found, the IP address being "192.168.1.0", and my routers IP gateway being "192.168.1.1"
    I have tried rebooting the computer and the router but every time it comes up with the "192.168.1.0" ip for the network. On top of that i found that all my program settings had dissapeared. It seemed zone alarm had completely reset itself.
    Im wondering if it could have been an automatic update or something?
    Anyway, i uninstalled and reinstalled with the latest version, but its still coming up with the ".1.0" ip for my network, can anyone explain to me why this is?

    Many thanks in advance for any help offered!

    EDIT: Forgot to mention, using Windows XP pro SP2, also running Avast free edition, router is a dynamode adsl-c4w-eg.
    Last edited by HackSore; October 1st, 2010 at 01:46 PM.

  2. #2
    HackSore Guest

    Default Re: Network IP issues

    Ok, am i right in thinking that the "192.168.1.0" ip address is just being used to identify the "192.168.1.x" network as a whole?
    Just want some clarification, as im paranoid!

  3. #3
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,284

    Default Re: Network IP issues

    yes, its your LAN... its all OK.
    you may want to start fresh and clean the ZA databases by reset them:

    1.) Hold down the Ctrl and Shift keys together
    2.) Right click on the ZA icon near your clock
    3.) Choose 'Reset' from the box that comes up
    4.) Choose Yes on the Reset Settings dialog box
    5.) When prompted, choose OK to restart your system
    6.) Follow the on screen configuration prompts after reboot


    Fax
    Last edited by fax; October 1st, 2010 at 01:57 PM.

    Click here for ZA Support
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  4. #4
    HackSore Guest

    Default Re: Network IP issues

    Brilliant, thank you!
    Is it nessecary to do the reset even though its a fresh install of zone alarm?
    Also, any idea why this happened in the first place?

  5. #5
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,284

    Default Re: Network IP issues

    You're welcome!
    No, not necessary to reinstall.
    It happens because with BSOD or forced shutdown or malware infections can impair ZA ability to save conf. or log or access data and cause the databases used during its functioning to become corrupted.

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  6. #6
    HackSore Guest

    Default Re: Network IP issues

    Ok cool.
    Thanks so much for the help!

  7. #7
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,284

    Default Re: Network IP issues

    No problem.... glad to be of help

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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