I'm runnning XP SP3 on a Dell Dimension; I installed the latest ZA update, the installation did not complete and the computer froze. When I rebooted no driver's loaded and functionality was at 0, no programs would open. I rebooted in safe mode and was able to open programs, I uninstalled Zone Alarm and when I rebooted everything was fine. I decided to try again with the upgrade and had the same results.
I read here that you should stop your anti-virus running when upgrading, is that the problem or should if I purchase a version of ZA instead of the free version, will that overcome the problem? I like running ZA so would like to find a solution.