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Thread: Can't view streaming video since last update

  1. #1
    SpaceCowboy9 Guest

    Default Can't view streaming video since last update

    I've been a ZoneAlarm user for about 10 years

    using ZoneAlarm (free version) 9.2.057.000

    Windows Vista Home Premium version 6.0 (Build 6002; Service Pack 2)

    Mozilla Firefox v 3.5.11
    - - -
    Ever since the last ZoneAlarm upgrade, I have been unable to view streaming video -- about 10 seconds (but varies) of the video will play and then it will just sit -- the video is still downloading, because I see the buffering line continue to move.

    I've tried the following from the FAQ, but still does not work
    If the streaming video still does not connect, then do the following:
    - Click Firewalls -> Main -> Advanced button
    - Check the box to Enable Uncommon Protocols At High Security
    - Close and reopen the streaming audio/video program
    Never had this type of problem -- any ideas? Thanks

  2. #2
    SpaceCowboy9 Guest

    Default Re: Can't view streaming video since last update

    Anybody know any fixes to my problem?

  3. #3
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,638

    Default Re: Can't view streaming video since last update

    Hi!
    first you need to check it is a ZA the problem. Right click the ZA icon near the clock and "Shutdown ZoneAlarm...". Test again the video. Still problems? Then its not ZA. Problems solved? Then post the link to the video so we can check is not a local issue.

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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