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Thread: [SOLVED] ZA download link doesn't work --> hosts file issue

  1. #1
    kryptic Guest

    Unhappy [SOLVED] ZA download link doesn't work --> hosts file issue

    Hi, I am trying to download free Zone Alarm firewall off zonealarm.com website but when I click on the the Download link, nothing happens. I get "error on page" in IE 8. I tried in latest Firefox browser too but clicking on Download link does nothing. Whats the problem? Does that mean I am infected with some trojan or virus that prevents me to download off zonealarm.com?

  2. #2
    Join Date
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    Default Re: ZA download link doesn't work

    Could be, try for example from cnet instead?
    http://download.cnet.com/ZoneAlarm-F...-10039884.html

    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    kryptic Guest

    Default Re: ZA download link doesn't work

    I just tried on my laptop too and same thing. Doesn't work on both IE 8 and Firefox. I prefer to download from zonealarm.com as they are authentic and latest version. The version on cnet.com is 9.2.057 which is older version.

  4. #4
    Join Date
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    localhost
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    Default Re: ZA download link doesn't work

    From which link are you trying? Cnet is safe and supported by ZA.
    Have you tried this?

    http://download.zonealarm.com/bin/fr...076_000_en.exe

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  5. #5
    kryptic Guest

    Default Re: ZA download link doesn't work

    On ZoneAlarm homepage, hover your mouse on "Download & Buy" and click on "Free Downloads".

    http://www.zonealarm.com/security/en...e-download.htm

    I have no problem downloading in my mobile. Now I have just installed it but I have another problem with browser. I get "Unable to connect" error in Firefox and "Internet Explorer cannot display the webpage" with the option to diagnose the problem button. I never had this problem on previous firewall. Whats going on? Is it bug in ZoneAlarm or something? It loads after refreshing 2 or 3 times, sometime even more. I have no issue if I shut down the firewall.

    Edit: I am having trouble submitting even this. Its taking me to "Unable to connect" page.
    Last edited by kryptic; October 5th, 2010 at 09:45 AM.

  6. #6
    kryptic Guest

    Angry Re: ZA download link doesn't work

    The browser error issue is fixed after restarting PC. Although, the download link still here doesn't work. Strange!

    http://www.zonealarm.com/security/en...-download.htm#

    EDIT: The browser error issue is back so retracting back my statement.
    Last edited by kryptic; October 5th, 2010 at 09:59 AM. Reason: add more info

  7. #7
    Join Date
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    Default Re: ZA download link doesn't work

    Sorry other problem than ZA there... better you fix them before worring about ZA.

    I would suggest you try the antimalware tools suggested in the link below (expect ZA) to clean you system from malware (if any)

    Malware Clean-up Guidance

    May be a full refresh of the system may be needed in case you don't find other ways on the net.

    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  8. #8
    Join Date
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    Location
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    Posts
    1,636

    Default Re: ZA download link doesn't work

    We have tried the download link on various ISP's and Browsers. We cant find a single issue.

    With all the issues you had even after installing I suspect you got a problem with your PC and its not related to our website or our software.

    There is no bug in ZA to cause these issues.

    Possibly a system infected with malware or a virus or an OS issue.


    Forum Moderator
    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  9. #9
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
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    Default Re: ZA download link doesn't work

    Quote Originally Posted by kryptic View Post
    The browser error issue is fixed after restarting PC. Although, the download link still here doesn't work. Strange!

    http://www.zonealarm.com/security/en...-download.htm#

    EDIT: The browser error issue is back so retracting back my statement.

    Welcome to the Zone Alarm User Forum..

    Have you tried this link provided by Guru Fax?

    http://download.zonealarm.com/bin/fr...076_000_en.exe


    It is Sometimes very Difficult to Diagnose and fix a Computer from halfway across the Country, without All the Details,without the ability to sit in front of your Computer monitor and see what's going on..

    *** NOTICE:

    Whenever posting here-, it is always advisable to list your:

    Windows OS (XP SP 2-3 / Vista SP1-2 / Windows 7 32-Bit/64-Bit),

    List your ZoneAlarm product Type (Free,Pro,AV, Suite,Extreme) and also the ZA version number (7.0,8.0,9.0,9.1,9.2,9.3),

    List the Brand of Computer and CPU, also is it a DeskTop or Laptop computer.

    Please List any other Security Programs installed as these programs may be conflicting with Zone Alarm.
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  10. #10
    kryptic Guest

    Unhappy Re: ZA download link doesn't work

    Quote Originally Posted by fax View Post
    Sorry other problem than ZA there... better you fix them before worring about ZA.

    Fax
    I have managed to download the installer last night from my mobile though but can't download it either on my pc and laptop. Now the problem is not getting the installer off ZA website. I have free ZA (9.2.076.000) installed on my laptop. After installing it, I am getting this "Internet Explorer cannot display the webpage". The page shows up as soon as I click on link but after few refreshing it loads the page. If I shut down ZA, I have no problem with this error. but restarting ZA the error "Internet Explorer cannot display the webpage"comes back. The problem is with both IE8 and Firefox. Clicking on "Submit Reply" even in this forum takes me to that error as soon as I click it. I might have to reinstall ZA just in case it might be corrupted installation.

    Laptop OS: Windows 7 Ultimate 32-bit with latest updates
    PC OS: Windows XP SP3 32-bit with latest updates (haven't installed ZA on PC yet to see if browser will give same "cannot display" error).

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