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Thread: Auto shutdown virus

  1. #1
    marij333 Guest

    Default Auto shutdown virus

    I have 2 new Toshiba computers running on windows 7. 2 weeks ago, one started to shut down and rebooting by itself every 15 to 20 minutes. Now, my daughter used her usb stick on the other computer to access a file and also opened u-tube on the other computer who now has the same computer. A system restore is not possible it gives the message system restore not possible because we were not able to access a file. When disabling the antivirus programme, still the same message. I reloaded the entire windows but the problem is not solved. Could it be a virus or worm brought in through the USB stick or through u-tube that was not detected by Zonelarm and is also not detected when doing a scan of the system?

    How to get rid of it? It must be an auto shutdown virus of some sort.

  2. #2
    Join Date
    Nov 2004
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    Default Re: Auto shutdown virus

    Hi!

    please follow ALL the steps below to ensure you are not infected by malware:
    Malware Clean-up Guidance

    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
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  3. #3
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
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    Default Re: Auto shutdown virus

    Quote Originally Posted by marij333 View Post
    I have 2 new Toshiba computers running on windows 7. 2 weeks ago, one started to shut down and rebooting by itself every 15 to 20 minutes. Now, my daughter used her usb stick on the other computer to access a file and also opened u-tube on the other computer who now has the same computer.

    Could it be a virus or worm brought in through the USB stick or through You-tube that was not detected by Zone Alarm and is also not detected when doing a scan of the system?

    How to get rid of it? It must be an auto shutdown virus of some sort.

    Hello,

    Once you have Cleaned your two Computers using Guru Fax advice..

    Please read the following Link on "Parental Control" of computers to reduce the likely-hood of future infections by your daughter..

    http://forum.zonealarm.com/showthread.php?t=74905
    Last edited by GeorgeV; October 11th, 2010 at 07:27 AM. Reason: typo
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

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