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Thread: Auto shutdown virus

  1. #1
    marij333 Guest

    Default Auto shutdown virus

    I have 2 new Toshiba computers running on windows 7. 2 weeks ago, one started to shut down and rebooting by itself every 15 to 20 minutes. Now, my daughter used her usb stick on the other computer to access a file and also opened u-tube on the other computer who now has the same computer. A system restore is not possible it gives the message system restore not possible because we were not able to access a file. When disabling the antivirus programme, still the same message. I reloaded the entire windows but the problem is not solved. Could it be a virus or worm brought in through the USB stick or through u-tube that was not detected by Zonelarm and is also not detected when doing a scan of the system?

    How to get rid of it? It must be an auto shutdown virus of some sort.

  2. #2
    Join Date
    Nov 2004
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    17,675

    Default Re: Auto shutdown virus

    Hi!

    please follow ALL the steps below to ensure you are not infected by malware:
    Malware Clean-up Guidance

    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,871

    Default Re: Auto shutdown virus

    [QUOTE=marij333;284145]I have 2 new Toshiba computers running on windows 7. 2 weeks ago, one started to shut down and rebooting by itself every 15 to 20 minutes. Now, my daughter used her usb stick on the other computer to access a file and also opened u-tube on the other computer who now has the same computer.

    Could it be a virus or worm brought in through the USB stick or through You-tube that was not detected by Zone Alarm and is also not detected when doing a scan of the system?

    How to get rid of it? It must be an auto shutdown virus of some sort.[/
    QUOTE]


    Hello,

    Once you have Cleaned your two Computers using Guru Fax advice..

    Please read the following Link on "Parental Control" of computers to reduce the likely-hood of future infections by your daughter..


    http://forum.zonealarm.com/showthread.php?t=74905 <= click here
    Last edited by GeorgeV; September 1st, 2014 at 08:30 AM. Reason: typo
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

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