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Thread: Zone Alarm alert stops responding

  1. #1
    z12 Guest

    Default Zone Alarm alert stops responding

    I just installed a new application called Taskbar Shuffle. It is the 64bit, 2.5 version. When it tries to set itself to start with Windows, ZA pops up with the alert box, asking me what to do. However, the alert box stops responding immediately, before I can click or press anything inside the pop up. I have to reboot the computer to get it to go away and behave normally. I also have to disable starting Taskbar Shuffle from starting with Windows. Starting it manually causes no problems or alerts.

    I am running ZoneAlarm Security Suite version:9.3.037.000
    TrueVector version:9.3.037.000
    Driver version:9.1.522.000
    Anti-virus engine version:8.0.2.48
    Anti-virus signature DAT file version:1028426528
    AntiSpam version:6.0.0.2385
    under Windows 7 Home Premium 64bit
    Major Version: 6
    Minor Version: 1
    Build Number: 7600
    Service Pack: none

    No other security programs in use.
    Last edited by Forum-Moderator; October 12th, 2010 at 02:52 PM. Reason: Removed 3rd party URL

  2. #2
    Join Date
    Nov 2004
    Location
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    Posts
    17,287

    Default Re: Zone Alarm alert stops responding

    Which kind of alert pop-up? Asking to access the internet? Performing any potential suspicious behaviour? Etc...

    Depending on the alert you should try to go to the ZA program control --> programs, scroll to find the toolbar components and give appropiate permissions (trust level / access or both).

    May be this way you will be able to boot your system correctly.

    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    Join Date
    Dec 2002
    Location
    San Carlos, California
    Posts
    1,636

    Default Re: Zone Alarm alert stops responding

    Well looking at the website of the developer and looking at the revision history of this freeware product. It has not been updated in over a year and the last update only gave it Vista and XP 64bit support.

    No mention of Win 7 support

    I have installed on a Vista 64 bit system with ZA Suite 9.3.037

    With no issues at all. Actually no pop-ups when installing besides from the installer.

    Also ZA will automatically detect and properly setup this app for you UNLESS you have changed the default settings of ZA and not allowing ZA to do that.

    TS25.jpg

    Its very possible this app has issues with Win 7 since its not officially supported by the developer.


    Forum Moderator
    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

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