2 out of 3 PC's I could renew ZAFF, the 3rd and main desktop, will not let me enter the renewal key, as if the font is to big?
errors: "invalid key", "did you copy and paste" (yes)"contact Customer service"
What I have done:
unistalled and reinstall ZAFF, no joy.
Uninstall Norton's Internet Security, reinstall ZAFF, no joy.
Tried safe mode, no joy.
Enlarged monitor to 150%, key fits, but no joy.
Both my laptop and this PC are running same software, windows 7 Home premium, NIS, ZAFF, IE8.
Laptop updated no problem.
Other desktop running XP SP3 home edition, NIS,ZAPP, IE8. updated no problem.
I was told by Tech support@Securetec.com.au to wait for expiration until I entered renewal key. I am awaiting a response from them?
Has anybody else experienced a problem like this?