Hi. I just reformatted my hard drive, installed Windows XP Home and yesterday I installed ZA Extreme. Once I rebooted my desktop, ZA Extreme appears to have killed my internet connection. I can't access the internet at all and each internet connection icon has now a "lock" and a red X icon next to it and in the description it says "network cable unplugged, firewalled". I uninstalled ZAE and still it says firewalled. I have tried everything to get my internet connection back. I called Charter and they said that's a Microsoft problem or Zone Alarm problem. Everything was running fine until I installed Zone Alarm Extreme and rebooted. I think this product is too EXTREME. I didn't set custom settings, just the plain installation defaults. By the way I'm using the 30 day trial which started on 10-19-2010.