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Thread: IE8 hangs on closing with ZA turned on

  1. #1
    torsteve Guest

    Default IE8 hangs on closing with ZA turned on

    I have two laptops running Vista and using ZA free edition. On one machine only IE8 hangs on closedown and also when closing a tab unless I turn ZA off.
    I've been trying to sort this for weeks.

    Anyone able to help me before I give up and dump ZA?

  2. #2
    Join Date
    Nov 2004
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    localhost
    Posts
    17,286

    Default Re: IE8 hangs on closing with ZA turned on

    Version of ZA exactly? Tried to install ZA without the toolbar? Tried fully remove ZA and reinstall?

    Click here for ZA Support
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  3. #3
    torsteve Guest

    Default Re: IE8 hangs on closing with ZA turned on

    9.2.076.000, Yes have tried both these without success

  4. #4
    Join Date
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    Default Re: IE8 hangs on closing with ZA turned on

    Weird... without the toolbar ZA should not have any direct effect or influence over IE8. Does it happen if you shutdown your antivirus?

    Try to boot the computer only with ZA and Vista defaults. This way:

    1.) Click Start
    2.) Type MSConfig in the search box and click ENTER
    3.) Once in MSConfig, click the Startup Tab
    4.) Remove the checks from everything except ZLClient
    5.) Click the Services Tab
    6.) Place a check in "Hide All Microsoft Services"
    7.) Now remove checks from everything other than TrueVector Internet
    Monitor and ForceField (if present), and click OK.
    8.) Restart your computer

    How does it work? Still hanging?

    NOTE: You can place your computer back into a normal startup process by
    going back into msconfig and choosing the Normal Startup option on the
    General tab.

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  5. #5
    torsteve Guest

    Default Re: IE8 hangs on closing with ZA turned on

    Works fine when I do as you suggested. What do I do now though mate?

  6. #6
    Join Date
    Nov 2004
    Location
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    Posts
    17,286

    Default Re: IE8 hangs on closing with ZA turned on

    I am glad to hear it works now....Slowly put back the unchecked items by group of 3 or 4. Start from the service tab and then move to the startup items... after each reboot check if IE hangs.

    By exclusion you should find the culprit

    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  7. #7
    torsteve Guest

    Smile Re: IE8 hangs on closing with ZA turned on

    Cheers buddy, I'll try that tomorrow. By the way laptop also closes down very much more quickly so I think you solved two problems for me...

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