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Thread: Firewall Set-Up verification needed... (pls)

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  1. #1
    Join Date
    Jun 2010
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    Default Firewall Set-Up verification needed... (pls)

    Hi Guys,

    I recently discovered 'EnumProcess' that helps me get a rundown on what Firewalls I'm running.

    First use and I discovered a rogue AVG Firewall running through their Root-Kit App. Uninstalled that App, now the AVG Firewall is gone. Happy Days.

    Now I'm left (after restarting the computer, Firefox etc, etc) with this breakdown from 'EnumProcess'.....
    "Windows Firewall is off
    1 Service(s) from ZoneAlarm (TrueVector) detected

    2 Service(s) from ZoneAlarm detected

    firewall process from ZoneAlarm detected"

    Now I'd just like to know from any Tech Gurus out there if this is the correct (clean bill of health) Firewall configuration when you just let ZoneAlarm run the show? Should there be 3 services?


    I'm running...
    Win XP SP 3
    ZoneAlarm Extreme Security 9.3.014.00
    Firefox 3.6.11


    Thank You for any wisdom in advance.

  2. #2
    Join Date
    Nov 2004
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    Default Re: Firewall Set-Up verification needed... (pls)

    Hi!

    please consult with malware specialists at spywarehammer or bleepingcomputer to have your system analysed and reviewed. We do not make these type of auditing here.

    You find the link to those sites here:
    Malware Clean-up Guidance

    Thank you,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    Join Date
    Jun 2010
    Posts
    17

    Default Re: Firewall Set-Up verification needed... (pls)

    Hi Fax and thanks for the reply.

    I don't know how this became a Malware discussion but I wanted to know if...
    ZoneAlarm is installed & running it's Firewall/s correctly then there are 3 Firewalls installed as per my EnumProcess detected conclusion?

    If 3 are installed with every installation of ZoneAlarm, then that's fine.

    If there should only be 1 Firewall installed then I'll sort that out.

    Where can I find out how many Firewalls ZoneAlarms installs?

    Cheers

  4. #4
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    Default Re: Firewall Set-Up verification needed... (pls)

    Hi!

    ZA Extreme (ZAX) install 1 (one) firewall. The EnumProcess listing you provide is not very indicative since it does not give concrete indications of the actual component referenced, so I cannot give any indication if this is correct or not.

    ZAX main firewall and anti malware component is truevector. Truevector works as a service.

    Please consider that ZAX does not play nice with many other security tools. They may block its correct functioning including updates. For example, spyware doctor, spysweeper, trojan hunter, win patrol, PCtools Threat Fire, Mcafee, Norton, Symantec, Adaware, SpybotS&D, WinPatrol, AVG, Avast free, NOD, Kaspersky, Comodo, Rising, PC Doctor, MS Security Essential, AVIRA and many others. If you want to troubleshoot issues with ZA please remove these tools (not enough to disable) and install back (if you really need) only after you see your ZA is working as it should. Double check you have really removed all other security tools by running this utility http://www.appremover.com/

    Please also consider to update your ZAX to the latest version that you find here. It is not offered via auto updates since its a minor revision.

    For optimal setup of your ZAX see here:
    xyz was not detected. What I should do?

    Cheers,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  5. #5
    Join Date
    Jun 2010
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    17

    Default Re: Firewall Set-Up verification needed... (pls)

    Thanks Fax. Will try all these things. Cheers.

  6. #6
    Join Date
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    Default Re: Firewall Set-Up verification needed... (pls)

    You're welcome!

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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